Jobs: responsable service desk

Service DeskHandle incoming calls, emails, and chat requests from users. · Log incidents and service requests accurately in the ticketing system. · Provide first-level troubleshooting for hardware, software, and network issues. · Escalate unresolved issues to appropriate support teams. · Follow up on open tickets to ensure timely resolution. · Maintain...

Service Desk. Service Desk LeadLocationHyderabadJob FunctionIT INFRASTRUCTURE SERVICESRoleAnalystJob Id390020Desired SkillsService DeskDesired Candidate ProfileQualifications : BACHELOR OF ENGINEERING

Job Title: Service Desk Technician / IT Support SpecialistLocation: Lahore, PakistanExperience Required: 5+ yearsJob Description:We are seeking a skilled Service Desk Technician with 5+ years of experience to join our IT team. The ideal candidate will provide frontline technical support to end users, ensuring timely resolution of incidents and requests while...

Who We AreICE Consulting is a privately owned, leading Managed IT Services Provider (MSP) established in 1996. We specialize in delivering comprehensive IT support services, including Network & Security, UNIX/Linux & Windows Engineering, System & Database Administration, Help Desk Support, VoIP Support, and complete IT infrastructure...

Job Title:Service Desk Technician / IT Support SpecialistLocation:Lahore, PakistanExperience Required:5+ yearsJob Description:We are seeking a skilled Service Desk Technicianwith 5+ years of experience to join our IT team. The ideal candidate will provide frontline technical support to end users, ensuring timely resolution of incidents and requests while...

Who We AreICE Consulting is a privately owned, leading Managed IT Services Provider (MSP) established in 1996. We specialize in delivering comprehensive IT support services, including Network & Security, UNIX/Linux & Windows Engineering, System & Database Administration, Help Desk Support, VoIP Support, and complete IT infrastructure...

Who We AreICE Consulting is a privately owned, leading Managed IT Services Provider (MSP) established in 1996. We specialize in delivering comprehensive IT support services, including Network & Security, UNIX/Linux & Windows Engineering, System & Database Administration, Help Desk Support, VoIP Support, and complete IT infrastructure...

DescriptionWho We AreICE Consulting is a privately owned, leading Managed IT Services Provider (MSP) established in 1996. We specialize in delivering comprehensive IT support services, including Network & Security, UNIX/Linux & Windows Engineering, System & Database Administration, Help Desk Support, VoIP Support, and complete IT infrastructure...

Job SummaryThe Service Desk Specialist will be responsible for providing first- and second-level IT support to end users, ensuring timely resolution of incidents and service requests. The ideal candidate will have strong hands-on experience with IT support, Microsoft 365, Azure, and Intune, along with excellent communication and troubleshooting skills.Key...

𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗗𝗲𝘀𝗸 𝗔𝗴𝗲𝗻𝘁𝐁𝐫𝐚𝐢𝐧𝐨𝐓𝐞𝐜𝐡 𝐈𝐓 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐆𝐦𝐛𝐇, a rapidly growing IT company, is currently hiring a Service desk agent.𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Minimum Years) of education𝐖𝐨𝐫𝐤𝐢𝐧𝐠...

About the Role As a Service Desk Specialist, you will play a critical role in providing first-line technical support to our client end-users. This includes resolving a wide range of IT issues, such as hardware and software troubleshooting, account management, and password resets, while providing prompt and courteous assistance via phone, email, and chat. You...

Key ResponsibilitiesIncident Management: Respond promptly to service desk requests from international users, diagnose technical issues, and resolve incidents within agreed service levels across multiple time zones, in line with defined SLAs.Problem Resolution: Troubleshoot and resolve hardware, software, and network-related issues for desktops, laptops,...

About the Role:The Technology Service Desk serves as the single point of contact for employee IT support needs. This team focuses on providing extraordinary customer service with a focus on ensuring the success of Podium employees all across the organization. The Service Desk Technician will provide support of internal systems, hardware and applications...

About The RoleAs a Service Desk Specialist, you will play a critical role in providing first-line technical support to our client end-users. This includes resolving a wide range of IT issues, such as hardware and software troubleshooting, account management, and password resets, while providing prompt and courteous assistance via phone, email, and chat. You...

About the Role: The Technology Service Desk serves as the single point of contact for employee IT support needs. This team focuses on providing extraordinary customer service with a focus on ensuring the success of Podium employees all across the organization. The Service Desk Technician will provide support of internal systems, hardware and applications...

About the RoleAs a Service Desk Specialist, you will play a critical role in providing first-line technical support to our client end-users. This includes resolving a wide range of IT issues, such as hardware and software troubleshooting, account management, and password resets, while providing prompt and courteous assistance via phone, email, and chat. You...

Information Desk / Front Desk OfficerJob DescriptionThe Information Desk / Front Desk Officer will be the first point of contact for visitors and citizens, responsible for providing accurate information and ensuring a professional front-facing experience.Key ResponsibilitiesGreet visitors and manage front desk operationsProvide accurate information and...

About the Role As a Service Desk Specialist, you will play a critical role in providing first-line technical support to our client end-users. This includes resolving a wide range of IT issues, such as hardware and software troubleshooting, account management, and password resets, while providing prompt and courteous assistance via phone, email, and...

Responsible for handling calls, updating customers regarding queries, leads/tickets handling, call backs where needed and work on different assigned projects.Serve as the first point of contact for users seeking technical assistance via phone, email, social media or ticketing system.Managing incidents through their entire lifecycle from the first point of...

Responsible for handling calls, updating customers regarding queries, leads/tickets handling, call backs where needed and work on different assigned projectsServe as the first point of contact for users seeking technical assistance via phone, email, social media or ticketing systemManaging incidents through their entire lifecycle from the first point of...