We are looking for a skilled VoIP Engineer with at least 1 year of hands-on experience in installing, configuring, and deploying Asterisk and Asterisk-based applications such as GoAutoDial, Vicidial, Vicibox, and FreePBX. The ideal candidate will possess strong technical expertise in VoIP systems, with a focus on troubleshooting and optimizing Asterisk and related applications to ensure seamless and reliable communication systems.

Key Responsibilities:

Installation and Configuration: Install, configure, and deploy Asterisk and Asterisk-based applications, including GoAutoDial, Vicidial, Vicibox, and FreePBX, ensuring optimal performance and functionality.

System Deployment: Plan and execute the deployment of VoIP systems, including setup, testing, and integration with existing infrastructure.

Troubleshooting: Identify, diagnose, and resolve technical issues related to Vicidial, Asterisk, and other VoIP systems, ensuring minimal downtime and maximum efficiency.

System Maintenance: Perform regular maintenance, updates, and upgrades on VoIP systems to ensure they are running smoothly and securely.

Optimization: Analyze and optimize VoIP system performance, making adjustments to improve call quality, system reliability, and overall user experience.

Documentation: Maintain detailed documentation of all configurations, deployments, and troubleshooting activities for future reference and auditing purposes.

Support and Training: Provide technical support and training to internal teams and clients on the use of VoIP systems and applications.

Collaboration: Work closely with network engineers, IT teams, and other stakeholders to ensure VoIP systems are effectively integrated with the broader IT infrastructure.

Compliance: Ensure all VoIP systems and configurations adhere to industry standards, security protocols, and regulatory requirements.

Qualifications and Skills:

Experience: Minimum 1 year of experience in installing, configuring, and deploying Asterisk and Asterisk-based applications like GoAutoDial, Vicidial, Vicibox, and FreePBX.

Technical Proficiency: Strong knowledge of Asterisk, Vicidial, and related VoIP technologies, with experience in troubleshooting and optimizing these systems.

Networking Skills: Understanding of networking principles, including SIP, RTP, QoS, and VoIP codecs, with the ability to troubleshoot network-related issues in VoIP environments.

Linux Proficiency: Experience working with Linux operating systems, including command-line operations, for managing Asterisk and related applications.

Analytical Skills: Strong problem-solving abilities, with the capacity to troubleshoot and resolve complex technical issues effectively.

Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.

Documentation: Ability to create and maintain clear and concise technical documentation.

Time Management: Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive work environment.

Certifications (Preferred): Certifications in Asterisk, VoIP, or related technologies are a plus.

Benefits:

Competitive salary and performance-based incentives.

Health insurance.

Paid time off and flexible working hours.

Opportunities for professional development and career growth.

Collaborative and innovative work environment.