Sales Representative- USA Trucking Campaign

3 weeks ago


Lahore, Punjab, Pakistan Astral Logistics Solutions Full time
Sales Representative - USA Trucking Campaign

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We're looking for a Customer Service Representative to join our growing team in Johar Town, Lahore. The ideal candidate will be responsible for handling customer queries, providing timely solutions, and ensuring a positive customer experience across all touchpoints.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a courteous and timely manner
  • Resolve customer issues efficiently and follow up to ensure resolution
  • Provide detailed information about products/services and address concerns
  • Maintain accurate records of all interactions using CRM or internal tools
  • Collaborate with internal teams to escalate and resolve complex issues
  • Deliver excellent service to enhance customer satisfaction and loyalty

Requirements:

  • Prior experience in customer service, call center, or a similar role is preferred
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Basic computer skills and familiarity with customer service tools/CRM software
  • Fluency in English (written and spoken)
  • Residing in or near Johar Town, Lahore

Additional benefits include a friendly work environment, opportunities for career growth and development, on-the-job training, and support.

Pay: From Rs40,000.00 per month

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Telecommunications
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