
Sales Representative- USA Trucking Campaign
3 weeks ago
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We're looking for a Customer Service Representative to join our growing team in Johar Town, Lahore. The ideal candidate will be responsible for handling customer queries, providing timely solutions, and ensuring a positive customer experience across all touchpoints.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a courteous and timely manner
- Resolve customer issues efficiently and follow up to ensure resolution
- Provide detailed information about products/services and address concerns
- Maintain accurate records of all interactions using CRM or internal tools
- Collaborate with internal teams to escalate and resolve complex issues
- Deliver excellent service to enhance customer satisfaction and loyalty
Requirements:
- Prior experience in customer service, call center, or a similar role is preferred
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Basic computer skills and familiarity with customer service tools/CRM software
- Fluency in English (written and spoken)
- Residing in or near Johar Town, Lahore
Additional benefits include a friendly work environment, opportunities for career growth and development, on-the-job training, and support.
Pay: From Rs40,000.00 per month
Seniority level- Entry level
- Full-time
- Sales and Business Development
- Telecommunications
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