Network Administrator

2 weeks ago

Lahore, Punjab, Pakistan Burq Full time

About Burq

Burq started with an ambitious mission: how can we turn the complex process of offering delivery into a simple turnkey solution.

We began by building the largest network of delivery partners, collaborating with major delivery companies. We then made it easy for businesses to integrate with our network and start delivering to their customers. Currently, we power deliveries for some of the fastest-growing companies, from retailers to startups.

Backed by leading venture capitalists like Village Global—whose investors include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely—we have assembled a world-class team across the U.S.

Operating at scale, we are still a small team relative to the opportunity, providing an unprecedented chance for growth and impactful work.

We seek individuals unafraid to be wrong and who support decisions with data and narratives. Here's an overview of the role:

Job Summary:

We are hiring a Network & Endpoint Administrator to manage Burq's network infrastructure, enforce internet policies (including whitelisting/blacklisting sites), and resolve technical issues across devices (e.g., laptops, desktops). This role combines network security, policy compliance, and hands-on IT support to ensure seamless and secure operations.

  • Key Responsibilities:
  • Network & Security Management: Maintain and troubleshoot internet connectivity, firewalls, switches, and VPNs; implement website access policies; monitor for breaches using SIEM, IDS/IPS, and logs.
  • Endpoint Support: Diagnose and resolve hardware/software issues; perform repairs or coordinate hardware replacements; install and update software.
  • Policy Enforcement & Compliance: Enforce web filtering policies; monitor bandwidth usage; investigate violations and escalate as needed.
  • User Training & Assistance: Educate employees on IT policies; provide troubleshooting guidance.
  • Documentation & Reporting: Keep records of configurations, inventories, and violations; generate performance and security reports.
Qualifications:
  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
  • 3-5 years in network administration and endpoint support
  • Certifications: CCNA, CompTIA A+/Network+, CISSP, or similar
  • Technical Skills: Experience with firewalls (Cisco, Fortinet), troubleshooting Windows/macOS, Active Directory, MDM, remote support tools
  • Soft Skills: Strong communication, patience, attention to detail
Preferred Skills:
  • Scripting (Python, PowerShell)
  • Knowledge of compliance frameworks (ISO 27001)
  • Cloud endpoint management (Microsoft Intune, Jamf)
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting

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