Senior Quality Analyst

1 week ago

Islamabad, Islamabad, Pakistan Riphah University Full time

Bachelors PGD in Quality Assurance, Lead Auditor QMS, EMS, OHSAS

  • Review and improve hospital policies, procedures & processes for streamlining workflows and continuous monitoring to improve Healthcare Quality and Safety.
  • Establish, implement & maintain the Quality Manual (QM) & Quality System Procedures (QSP) as per the requirement of ISO 9001:2015.
  • Compile Joint Commission Accreditation (JCI) Policy and Procedures as per JCI requirements under supervision of Director/Principal. Coordinate, compile & implement departmental Standard Operating Procedures/Work Instructions/Protocols/Manuals/Plans/Policies according to the standard of ISO 9001:2015 and as per system requirements.
  • Coordinate and provide guidelines in the development of quality objectives and performance indicators as per ISO 9001:2015 requirements.
  • Maintain Quality Management System documentation and records.
  • Participate in planning, development, coordination and presentation of specific trainings and educational programs as assigned by Principal/Director.
  • Provide guidelines through Director/Principal to all Hospitals under IRHIS domain regarding quality implementation.
  • Design, schedule and conduct quality review audits as appropriate to the health care facilities and services.
  • Schedule and prepare MRM/Internal & External quality audits as per ISO 9001:2015 requirements.
  • Conduct root cause analysis of incidents/non-compliances & observations of internal/external audit under supervision of Assistant Director/Senior Manager.
  • Follow Quality assignments to maintain a check on quality management systems.
  • Frequent monitoring and reporting of non-compliances/observations to Director/Principal.
  • Work on data analysis of Quality activities in different Hospitals under IRHIS domain.
  • Develop a review timeline for pertinent quality of care issues.
  • Ensure that all records are kept in accordance with the Institute policy for records retention, maintaining confidentiality of personal and organizational information at all times, in line with Riphah University information governance requirements.
Job Specification
  • Good command of computer/MS Office.
  • Able to cope with stress and handle multiple assignments.
  • Capable of meeting deadlines.
  • Proficient knowledge of Quality Management/ISO/JCI accreditation process.
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