CSP Trainer

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Description

Company Overview:
When it comes to IT solution providers, there are many choices. But only one offers innovative, end-to-end service offerings: Zones – First Choice for IT.TM
Zones is a global provider of end-to-end IT solutions, operating in over 120 countries. With a robust portfolio and certifications from Microsoft, Apple, Cisco, Lenovo, Adobe, and others, Zones specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. As a Minority Business Enterprise (MBE) with over 35 years in business, Zones is committed to building digital infrastructures that transform business operations.

Position Overview

As a CSP Trainer in the Pakistan Sales Enablement team, you will drive digital transformation by training Sales Leaders to lead their Account Executives (AEs) toward CSP success. You will develop and implement comprehensive training plans aligned with organizational goals and CSP-related Wildly Important Goals (WIGs). This role is key to accelerating CSP ramp-up, improving performance, and enabling sales leaders to coach their teams effectively.

Responsibilities

• Design and deliver engaging CSP enablement sessions for Sales Leadership on CSP fundamentals, transitions (legacy to NCE), positioning, and closing strategies.
• Customize training content for new and experienced AEs, covering the entire CSP lifecycle from client need identification to renewal strategies.
• Use performance metrics and dashboards to assess training impact, identify gaps, and implement improvements.
• Promote top performance and best practices through recognition, competitions, and success stories.
• Collaborate with Sales Leadership to ensure training aligns with sales objectives and messaging remains consistent.

Qualifications

• Bachelor's or Master's degree in Computer Science, Data Science, Sales and Marketing, IT, Business Administration, or related fields, with relevant sales/tech experience.
• Proven experience in sales enablement and product training, especially in B2B technology or cloud environments.
• Understanding of Microsoft CSP models, including Legacy, NCE, and transition approaches.
• Strong analytical skills to evaluate pipeline performance and training outcomes.
• Ability to create engaging content and deliver via virtual workshops, 1:1 sessions, and team enablement.
• Excellent stakeholder management and communication skills.
• Proactive, ownership-driven attitude, capable of working independently and in fast-paced environments.
• Experience with learning measurement tools and CRM reporting (e.g., Salesforce) is preferred.

Zones offers a comprehensive benefits package, including health coverage, life insurance, voluntary pension scheme, EOBI, complimentary meals, and access to an in-house gym. We are committed to diversity and equal opportunity employment.

Job timings: 8:00 PM to 5:00 AM (PK time)

• Not Applicable

• Full-time

• Education and Training

• Computer Hardware Manufacturing, Software Development, IT Services, and IT Consulting