
Senior It Support Executive
1 week ago
PureLogics is actively seeking a highly skilled and experienced Senior IT Support Executive – IT Asset Management to take ownership of IT asset lifecycle processes and internal support operations. The ideal candidate will be a proactive IT professional with leadership capabilities, deep technical acumen, and a strong grasp on asset procurement, compliance, and cross-functional support.
Key Responsibilities:
Manage the full lifecycle of IT hardware and software assets from acquisition to decommissioning
Supervise and mentor the IT support team, ensuring timely resolution of issues
Handle IT procurement, software licensing, and compliance tracking
Lead infrastructure improvement initiatives to enhance system performance and efficiency
Serve as the escalation point for complex technical issues
Collaborate with various internal departments for smooth IT operations
Required Qualifications:
Bachelor's degree in IT, Computer Science, or a related field
Minimum 4+ years of relevant experience, with 1–2 years in a supervisory role
Strong knowledge of IT asset lifecycle management, inventory tracking, and ITSM tools
Excellent troubleshooting, documentation, and interpersonal communication skills
Bonus qualifications include ITIL certification and hands-on experience in vendor and license management
Preferred Experience:
Vendor coordination and SLA management
Asset rollout support for employee onboarding/offboarding
Understanding of cybersecurity principles and compliance frameworks
Additional Information:
Shift Timings: 12 PM – 9 PM
Job Type: Full-time, Onsite
Location: Lahore
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