Senior It Support Executive

1 week ago


Lahore, Punjab, Pakistan Pure Logics Full time

PureLogics is actively seeking a highly skilled and experienced Senior IT Support Executive – IT Asset Management to take ownership of IT asset lifecycle processes and internal support operations. The ideal candidate will be a proactive IT professional with leadership capabilities, deep technical acumen, and a strong grasp on asset procurement, compliance, and cross-functional support.

Key Responsibilities:

Manage the full lifecycle of IT hardware and software assets from acquisition to decommissioning

Supervise and mentor the IT support team, ensuring timely resolution of issues

Handle IT procurement, software licensing, and compliance tracking

Lead infrastructure improvement initiatives to enhance system performance and efficiency

Serve as the escalation point for complex technical issues

Collaborate with various internal departments for smooth IT operations

Required Qualifications:

Bachelor's degree in IT, Computer Science, or a related field

Minimum 4+ years of relevant experience, with 1–2 years in a supervisory role

Strong knowledge of IT asset lifecycle management, inventory tracking, and ITSM tools

Excellent troubleshooting, documentation, and interpersonal communication skills

Bonus qualifications include ITIL certification and hands-on experience in vendor and license management

Preferred Experience:

Vendor coordination and SLA management

Asset rollout support for employee onboarding/offboarding

Understanding of cybersecurity principles and compliance frameworks

Additional Information:

Shift Timings: 12 PM – 9 PM

Job Type: Full-time, Onsite

Location: Lahore

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