Tele Sales Agent

3 weeks ago

Lahore, Punjab, Pakistan HR Ways Full time

Client Company Introduction:
Company is an independent energy broker dedicated to helping businesses reduce their gas, electricity, and water costs by offering the most competitive energy rates available. With strong relationships with most suppliers, thanks to an excellent customer portfolio, the company ensures access to the best deals. Its dedicated team provides top-notch after-sales service and assists customers with any supply-related issues.

Job Descriptions:
The Telesales Representative will play a vital role in driving the company's revenue growth by nurturing high-quality leads. This position requires sales skills to nurture leads, and ultimately convert them into sales opportunities. The ideal candidate will be proactive, data-driven, and possess excellent communication skills. Candidates should be adept at cold calling and telesales.

Key Responsibilities:
Lead Qualification:

  1. Conduct outbound calls to potential business customers to introduce and sell energy products and services.
  2. Engage with leads through emails, calls, and social media to understand their needs and qualify them based on defined criteria.
  3. Use lead scoring systems to prioritize leads for the sales team.
Lead Nurturing:
  1. Conduct follow-up communications to nurture leads and convert them into sales.
  2. Build and maintain relationships with potential customers through regular follow-ups and personalized communication.
  3. Educate leads about the company's products or services, addressing any questions or concerns.
Campaign Management:
  1. Update and maintain customer information and sales activities in the CRM system.
  2. Monitor and analyse campaign performance, adjusting strategies as needed to optimize results.
Data Analysis and Reporting:
  1. Track and analyse lead generation metrics, providing regular reports to the sales and marketing teams.
  2. Use data insights to refine lead generation strategies and improve conversion rates.
Collaboration:
  1. Work closely with the sales team to ensure a seamless handoff of qualified leads.

Requirements:

  1. Bachelor's degree in Business Administration, or a related field.
  2. 2+ years of experience in lead generation, sales, or marketing.
  3. Strong research and analytical skills.
  4. Excellent communication and interpersonal skills in English.
  5. Proficiency in using CRM software and lead generation tools.
  6. Ability to work independently and as part of a team.

Personal Attributes:

  1. Results-oriented with a strong drive to achieve targets.
  2. Creative thinker with the ability to develop innovative lead generation strategies.
  3. High level of organization and attention to detail.

Holidays:

  1. All UK public holidays (currently standing at 8 days in UK).
  2. Whilst we make every effort to keep your work-life balance, some flexibility to these hours may be required during busiest periods.

Other Details:

  1. Experience: 2+ years
  2. Timing: Monday to Friday (2 pm - 10 pm, Evening Shift)
  3. Working Mode: Onsite - Full Time
  4. Salary: Depends on experience
  5. Location: Lahore, Pakistan

Benefits:

  1. Competitive salary and performance-based bonuses.
  2. Opportunities for professional development and career advancement.
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