- Managing and motivating a team to increase sales and ensure efficiency.

- Managing stock levels and making key decisions about stock control.

- Analyzing sales figures and forecasting future sales volumes to maximize profits.

- Analyzing and interpreting trends to facilitate planning.

- Using information technology to record sales figures, for data analysis and forward planning.

- Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.

- Ensuring standards for quality, customer service, and health and safety are met.

- Resolving health and safety, legal, and security issues.

- Responding to customer complaints and comments.

- Promoting the organization locally by liaising with local schools, newspapers, and the community in general.

- Organizing special promotions, displays, and events.

- Attending and chairing meetings.

- Updating colleagues on business performance, new initiatives, and other pertinent issues.

- Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.

- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

- Initiating changes to improve the business, e.g., revising opening hours to ensure the store can compete effectively in the local market.

- Dealing with sales, as and when required.

Minimum 3 to 5 years of experience in the retail industry, more specifically in shopping malls. Must have experience in overall retailing, i.e., groceries, fast food, cosmetics, etc.

Information Technology and Services - Abbottabad, Pakistan