
Customer Relationship Officer
3 days ago
Duties and Responsibilities:
A Customer Relationship Officer oversees the sales activities of the organization. This includes membership sales, promotional activities and general administration with the aim of driving the business forward.
·Responsible for promoting and selling memberships to potential new clients and selling renewals/upgrades to current members along with other income (Corporate sales, PT training, Nutrition Program).
·Reaching and surpassing monthly sales projections.
·Responsible for having complete Product, Pricing and Promotion knowledge for the Facility membership sales.
·Responsible to maintain planner using established sales systems.
·Responsible for Referral Program, Up selling, and cross selling.
·Responsible to enter all details of customers, walks ins, customer enquiry in the software.
·Responsible for making courtesy calls to all new members and thereafter once a month to maintain relationships and ensure the members is regular in using the gym.
Qualification:
·A Bachelor's Degree in Business Administration, Marketing, or any related certification
·Excellent customer services skills, outgoing, motivational and friendly.
Salary Range: 30,000 to 35,000
Salary can be negotiated based on experience and qualifications
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