SAP Consultant

6 hours ago

Lahore, Punjab, Pakistan Al-Futtaim Automotive - الفطيم للسيارات Full time

About us:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

About the Division:

Al-Ghazi Tractors Limited, the subsidiary company of Al-Futtaim group of Dubai, is a story of rollicking success. With consistent corporate achievements, the company is recognized for corporate excellence and "Best Corporate Performance."

With its Corporate office in Lahore, the AGTL plant at Dera Ghazi Khan, manufactures New Holland (Fiat) tractors in technical collaboration with CNHI - Case New Holland, the Number One manufacturer of agricultural tractors in the world. The AGTL plant, an icon of engineering dynamics operates on high efficiency. With Quality Control and Quality Assurance, quality improvement systems exist at every level. One of our mission statements reads: "Our most enduring competitive edge is the quality of tractors."

What you will do?

The SAP Basis Consultant is responsible for Authorization, Backup Testing Installations, Performance Tuning, SAP notes implementations, SAP Support Notes, Client import/export, Dumps/Run time error fixing, Integrations and Authorizations support, ensuring smooth processes within our client's SAP landscape.

This role requires close interaction with Functional Consultants, ABAP, SM SAP and HOIT to ensure that customization is optimized and based on group policies and best practice standards, while ensuring smooth integration with other SAP modules.

Key Responsibilities:

Basis Developments:

  • Users Authorization review & optimization
  • Backup Restoration Testing & Installations
  • Client Import & export
  • Dumps/Run time error fixing
  • Application & Machine integrations
  • SMS/Email server integrations
  • Customization Transport management
  • SAP note implementation
  • System (Landscape) performance & issues reporting
  • SAP Fiori, Dealer Portal application management

Performance, Unit Testing and Quality Assurance:

  • System performance review and report
  • DR System Deployment and Testing
  • SAP upgrade & new deployment Testing support with consultants
  • Ensure that the implemented system complies with Module standards and practices

Collaboration and Training:

  • Strong communication, interpersonal, analytical & critical thinking skills with abilities to manage and train personnel in technical skills
  • Coordination with group technical team and SAP.
  • Work closely with functional & technical consultant teams to resolve issues and implement changes.
  • Troubleshoot existing and propose feasible technical solutions and enhance operational efficiency
  • Communicate effectively with key stakeholders, including business users & IT team.
  • Internal Team Training and succession development

Education / Qualifications:

  • Master's/Bachelor's degree in Engineering, Computer Science, Information Systems, or related field.
  • SAP Certification in BASIS (SAP S4HANA)

Experience & Skills:

  • Proven & relevant experience in implementing and configuring SAP BASIS modules (minimum 3-5 years of experience).
  • Complete landscape with DR deployment
  • SAP Rise Cloud systems management experience
  • Knowledge of SAP integration with other systems, applications and SAP modules (FICO, SD, PM, PP, VMS, CS etc.).
  • Ability to analyze business requirements and translate them into SAP solutions.
  • Strong communication, problem-solving, and troubleshooting skills.
  • Well managed & pro-active work behaviors
  • Automobile's SAP Implementation experience preferred

Performance Indicators:

  • Delivery against SAP support scope implemented across the IT function (Local and Group)
  • Compliance with Group and local SLAs for ERP user requests
  • Overall Compliance with Application SLAs
  • IT Security Audit compliance with SOPs and enforcement of SODs in SAP systems
  • Service desk call closure SLAs
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