QA Engineer I

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

Job Title: Quality Assurance (QA) Engineer

About the role: Our QA engineers support the QA function within their respective squads at Careem. We're seeking passionate and experienced QA professionals brimming with enthusiasm, creativity, and exceptional testing ideas. As a QA Engineer, you'll be responsible for ensuring the highest quality standards for our products, while actively collaborating with cross-functional teams.

What you'll do:

• Review and deeply understand functional, technical, and design specifications to deliver accurate testing.
• Provide reliable testing estimates for project planning and timelines.
• Facilitate test plan and test case reviews with cross-functional teams to align on test scope and approach.
• Execute, evaluate, and maintain both manual and automated test cases, clearly documenting and reporting results.
• Lead and facilitate effective bug triage meetings to prioritize and resolve defects promptly.
• Participate in root cause analysis to uncover underlying issues and prevent recurrence.
• Validate and confirm that deliverables meet customer requirements and quality expectations.
• Proactively contribute to sprint ceremonies, grooming sessions, and other agile processes to ensure early involvement of QA (shift-left testing).
• Advocate continuous improvement in testing practices and processes.

What you'll need:

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
• 0 to 2.5 years of hands-on experience in software testing and QA.
• ISTQB - CTFL certification preferred.

Characteristics:

• Passionate about delivering exceptional quality and embracing a quality-driven testing mindset.
• Ability to effectively problem-solve, multitask, and meet deadlines in a dynamic, fast-paced environment.
• Excellent verbal and written communication skills in English.
• Self-driven, highly dedicated with a strong sense of ownership and accountability.
• Adaptable with a proactive, 'get-it-done' attitude.
• Motivated to learn, grow, and continuously improve.
• Strong team player, effectively collaborating across various departments and roles.

Knowledge and experience in:

• Deep understanding of QA/Testing processes, including SDLC, STLC, and defect life cycle.
• Programming skills in languages such as JavaScript, Python, and Java.
• Testing methodologies: Agile, Kanban, Waterfall.
• Testing practices: integration testing, end-to-end (E2E) testing, User Acceptance Testing (UAT), UI testing.
• Testing approaches: exploratory testing, risk-based testing, boundary-value analysis, equivalence partitioning.
• Generating comprehensive test cases from requirements and user stories.
• Defect management and tracking best practices.
• Mobile (Android, iOS) and web application testing.
• API testing: familiarity with different API methods, response validation, and error code differentiation.
• Understanding and applying test pyramid concepts: unit, integration, and E2E test levels.

Technical skills:

• Practical experience with test automation tools such as Sofy, BDD frameworks, Maestro, JMeter, Postman, Rest-assured, Selenium, and K6.
• Experience with backend acceptance testing tools (e.g., Tavern, Postman).
• Exposure to chaos engineering and load testing concepts.
• Practical knowledge of CI/CD pipelines and tools such as Jenkins, Bitrise, and cloud deployments.
• Familiarity with containerization (Docker, Kubernetes) and microservices architecture.
• Hands-on experience with distributed version control systems, especially Git.

Desirable skills:

• Experience or interest in AI-driven testing tools or approaches (AI test generation, defect prediction).
• Awareness of shift-left testing principles, actively promoting early-stage QA involvement in software delivery.

Join us and contribute your passion, skills, and ideas to a collaborative team dedicated to delivering exceptional quality in innovative ways.

What we'll provide you:

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.