Grid Manager

Department & Function: Commercial Central 2

Position: Grid Manager

Location: Sargodha

Reporting to: Regional Sales Manager

Job Type: Permanent

Job Purpose:

• The Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development, and Cell site utilization in that particular Grid.

Job Responsibilities:

Sales:

• Concentrate on revenue growth from 3G, and 4G sales including handset sales by deploying new smartphone shops and enhancing the quality of existing retailers/ smartphone shops.
• To ensure the quality of gross ads, 3G/4G gross add.
• To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid.
• Ensure timely purchase orders placed by the Franchises to ensure the availability of stocks at all times.

Customer Services:

• Handle end-to-end Complaint Management, CSI Monitoring, Quality Assurance, and customer experience management at the franchise.
• Visibility: Coordinate trade marketing activities regarding Brand Visibility, BTL activities, trade promotions, Market Splash, Company Product visibility, channel awareness, business development, and special events in the territory.

Planning:

• Identify untapped areas in the assigned territory and guide teams to increase retail penetration.
• Guide BDOs in planning sales routes.
• Prepare and submit sales forecast for Sims, scratch cards, Mini load & Recharge on a daily/weekly/monthly / basis for effective sales planning.
• Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network utilization.

Team Management & Supervision:

• Ensure that staff and retailers are fully trained and equipped with company product knowledge.
• To make periodic visits to the market and ensure stock availability in the entire territory.
• To ensure that the channel partners stay abreast with all the developments in terms of SOPs, discipline, Targets, and Trade Promotions.

Merchandising:

• Responsible for the availability of POS material at the outlets.

Business Development:

• Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development, and special events in the grid.

Collaboration with Technical Team:

• Close collaboration with the technology team in the region for optimum utilization of network resources such as OPEX, site availability, LTE High Utilization & 3G/4G Accessibility.

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• Minimum Bachelor's degree from a reputable university

Work Experience:

One Year Experience Required

Skills – Generic:

• Integrity
• Analytical Skills
• Teamwork
• Adaptability
• Time Management
• Good Presentation Skills
• Interpersonal & Negotiation Skills

Skills – Job Specific:

• Sales Knowledge
• Business Acumen
• Computer-specific Skills