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Job Description
Key Account Manager
About Us:
IT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes. We are seeking an experienced Sales Manager to lead our IT hardware sales efforts in the US and Canada. If you have a passion for technology and a proven track record of driving sales in IT solutions, we want you to join our dynamic team.
Job Role
IT Devices Online is seeking a dynamic and results-oriented Key Account Manager to join our team. As a key member of our sales department, you will be responsible for developing and maintaining strong relationships with existing clients, as well as identifying and acquiring new business opportunities. You should have excellent communication and negotiation skills and be customer service oriented.
Responsibilities
Account Management:
- Manage a portfolio of assigned accounts, ensuring customer satisfaction and retention.
- Build and maintain strong relationships with key decision-makers within client organizations.
- Proactively identify and address customer needs and pain points.
- Collaborate with cross-functional teams to deliver an exceptional customer experience.
- Develop and execute strategic sales plans to achieve revenue targets.
- Identify and pursue new business opportunities through prospecting and lead generation.
- Conduct effective sales presentations and product demonstrations.
- Negotiate contracts and close deals.
Relationship Building:
- Foster strong relationships with clients, partners, and internal stakeholders.
- Actively listen to customer feedback and incorporate it into sales strategies.
- Build a strong personal brand within the industry.
Reporting and Analysis:
- Track and analyze key sales metrics, including pipeline, forecast, and revenue.
- Prepare regular sales reports and forecasts for management.
- Utilize CRM tools to effectively manage sales activities and customer data.
Qualifications:
- Bachelor's/Master's degree in Business Administration, Marketing, or a related field.
- 3+ years of experience is required
- Proven track record of success in sales and account management.
- Strong understanding of sales principles and techniques.
- Excellent communication and interpersonal skills.
- Ability to build rapport and trust with clients.
- Strong negotiation and problem-solving skills.
- Proficiency in CRM software and sales tools.
- Self-motivated and results-oriented.
What We Offer:
- Competitive salary + handsome commission.
- Health Insurance
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
- The chance to work with a dynamic and innovative team.
Note: It's a Full-time On-site job in Gulberg 3, Lahore
Timings: 6:00 PM to 3:00 AM / 7:00 PM to 4:00 AM Pakistan time
Seniority level- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionSales and Business Development
- IndustriesIT Services and IT Consulting
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