Principal Systems Technician

1 day ago


Lahore, Punjab, Pakistan Internetwork Expert Full time

The Principal Systems Technician at Inbox Business Technologies will be responsible for overseeing and maintaining the organization's systems and infrastructure. This role involves a mix of hands-on technical work, mentoring junior technicians, and collaborating with other teams to ensure robust and secure operations. The ideal candidate will have extensive experience with system administration, excellent problem-solving skills, and a proactive approach to technical challenges.

Key Responsibilities:

  1. Install, configure, and maintain servers, operating systems, and applications to ensure optimal performance and security.
  2. Monitor system performance and troubleshoot issues to minimize downtime and ensure reliability.
  3. Lead system upgrade and maintenance activities, ensuring that patches and updates are applied consistently.
  4. Develop and document standard operating procedures and best practices for system management.
  5. Train and mentor junior technicians, providing guidance on troubleshooting and system management techniques.
  6. Collaborate with cross-functional teams to enhance system functionality and integrate new technologies.
  7. Manage backup and recovery processes, ensuring data integrity and availability.
  8. Stay up to date with the latest industry trends and technologies to ensure the organization remains competitive in its IT offerings.
  9. Participate in on-call rotations and address after-hours support requests as necessary.

Minimum Requirements:

  1. Bachelor's degree in Computer Science, Information Technology, or a related field.
  2. Minimum of 5 years of experience in system administration or support roles.
  3. Strong knowledge of operating systems (Windows, Linux) and various software applications.
  4. Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., AWS, Azure).
  5. Proficient in network configuration and troubleshooting.
  6. Ability to develop and document technical procedures and guidelines.
  7. Excellent communication and interpersonal skills for effective collaboration.
  8. Demonstrated ability to lead and mentor technical teams successfully.
  9. Certifications such as Dell/HP and IBM Hardware Certifications, or similar are a plus.
  10. Strong analytical and problem-solving skills, with a proactive approach to tasks.
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