Customer Service Representative
7 days ago
This is a full-time on-site role for a Customer Service Representative located in Lahore. The Customer Service Representative will handle day-to-day interactions with customers, provide support through various communication channels, ensure customer satisfaction by resolving issues, and enhance the overall customer experience. The individual will be expected to document interactions, follow up with customers, and work collaboratively with other teams to provide excellent service.
Qualifications- Experience with Customer Service, Customer Support, and Customer Satisfaction
- Skills in maintaining and improving Customer Experience
- Excellent interpersonal and communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a collaborative environment
- Proficiency in using customer service software and tools
- Experience in the technology industry is a plus
- High school diploma or equivalent; a bachelor's degree is preferred
Interested candidates should share their CV at hra.fragrances@gmail.com with the subject line "CSR".
Seniority level- Entry level
- Full-time
- IT Services and IT Consulting
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