Call Center Sales Associate

3 days ago

Lahore, Punjab, Pakistan Sniper Auto Trader, LLC Full time

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Direct message the job poster from Sniper Auto Trader, LLC

Job Description

Call Center Sales Associate

Position Overview

We are seeking a motivated and results-driven Call Center Sales Associate to join our dynamic sales team. The ideal candidate will be responsible for generating sales through outbound and inbound calls, building customer relationships, and achieving monthly sales targets while delivering exceptional customer service.

Key Responsibilities

  • Make outbound sales calls to prospective customers from provided leads
  • Handle inbound sales inquiries and convert them into successful sales
  • Present products and services effectively to potential customers
  • Identify customer needs and recommend appropriate solutions
  • Follow up on leads and maintain consistent communication with prospects
  • Achieve and exceed monthly sales quotas and KPIs

Customer Relationship Management:

  • Build rapport and maintain positive relationships with customers
  • Address customer concerns and objections professionally
  • Provide accurate product information and pricing details
  • Process orders and ensure smooth transaction completion
  • Maintain detailed records of customer interactions in CRM system

Administrative Tasks:

  • Update customer database with accurate contact information
  • Prepare daily, weekly, and monthly sales reports
  • Participate in team meetings and training sessions
  • Stay updated on product knowledge and sales techniques
  • Collaborate with team members to share best practices

Required Qualifications

Education & Experience:

  • Previous sales or customer service experience preferred
  • Call center experience is an advantage but not mandatory
  • Excellent verbal communication and active listening skills
  • Strong persuasion and negotiation abilities
  • Goal-oriented with a proven track record of meeting targets
  • Ability to handle rejection and maintain positive attitude
  • Basic computer skills and familiarity with CRM software is preferred
  • Multi-tasking abilities in fast-paced environment

Salary Structure:

  • Performance-based bonuses and incentives
  • Monthly and quarterly sales contests with prizes
  • Promotion to Senior Sales Associate or Team Lead positions
  • Opportunity to mentor new team members
  • Potential transition to account management or business development roles

We Offer:

  • Supportive team environment with ongoing coaching
  • Clear career progression pathways
  • Recognition for top performers
  • Flexible work arrangements where possible
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesSoftware Development

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