
D365 Retail Commerce Functional Consultant
1 week ago
At Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.illuminatechnology.com
About The Role
As a Dynamics 365 Finance and Operations Developer, you will be responsible for collaborating with the client/end business and the technology teams. You will implement large Microsoft Dynamics 365 Commerce projects and will be client-focused, team-oriented, with exceptional communication skills.
Essential Functions- Plan, configure, and implement D365 Commerce for our clients.
- Employ your knowledge of business processes and D365 Commerce to develop solutions.
- Create Business process work-through, functional requirements documents, and functional design documents for in-scope functionality.
- Be the interface between our clients and our development & quality engineering teams – providing clarification to queries that arise.
- Perform user acceptance testing of the functional requirements of the system and business processes.
- Participate in the setup and execution of project workflows.
- Manage and build client relationships as your foremost responsibility.
- Plan, prioritize, and create a project plan.
- Be a team player with strong communication skills and proactively contribute to team discussions.
- 5-7 years of experience as Functional Consultant in Dynamics 365 / Dynamics AX in Retail module; with at least 3 years of expertise in Dynamics 365 Commerce.
- Must have performed at least two full lifecycle implementations of D365 Commerce / AX 2012 Retail implementations.
- Hands-on experience in the Retail/Commerce and e-Commerce industry with a sound understanding of the value flow within ERP systems.
- Good at client interactions, able to set & manage stakeholder expectations.
- Ability to manage requirements/scope and risks appropriately.
- Ability to identify risks, issues, find solutions, and plan/mitigate/resolve them.
- Experience of rollouts, deployments, upgrades.
- Experience of setting up new stores and store migrations.
- Experience of code/fix push to MPOS and CPOS.
- Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, and hardware station.
- Good exposure to Finance & SCM domains and Retail industry knowledge.
- Ability to build the necessary test artifacts to test the functionality of the modules deployed.
- Good presentation and communication skills.
- Create end-user documentation.
- Plan and implement user onboarding and support post onboarding hyper care.
- Work with a global team and guide them with issue resolution.
- Knowledge of Azure.
- Knowledge of integration with other ERP/business systems.
- Knowledge of Project Management.
- Knowledge of SQL to write a basic query.
- Dynamics 365 Retail/Commerce certifications.
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