Client Communication Specialist

4 days ago

Gujranwala, Punjab, Pakistan Mob Inspire Full time
Company Description

Mob Inspire, Inc. is one of the fastest-growing mobile platform development and innovative technology companies in the world. The company leverages unique processes to build and control world-class mobile platforms. Through cutting-edge development processes, we utilize data intelligence and predictive traffic technologies to help leading enterprises, brands, governments, and news startups solve significant problems by launching robust platforms capable of handling large consumer and provider data. Our vision is to solve big problems, empower people, innovate, and continuously improve our planning and commerce strategies.

Job Description

As a Client Communication Specialist at our software house, you will play a crucial role in driving our business growth and success. Your responsibilities include identifying new business opportunities, building and maintaining client relationships, and promoting our software solutions and services. Your main focus will be on lead generation, securing new clients, and expanding our customer base. This is a full-time onsite position.

  1. New Business Acquisition:
    • Identify potential clients and market segments; actively prospect for new opportunities via platforms like LinkedIn, AngelList, Apollo, Crunchbase, Upwork, and others where projects worth $10k-$25k+ can be found.
    • Conduct market research to understand customer needs, industry trends, and competitor activities.
    • Build a strong sales pipeline through qualifying leads, delivering sales presentations, and implementing effective sales strategies.
  2. Client Relationship Management:
    • Develop and maintain strong relationships with international clients, understanding their needs and identifying upselling or cross-selling opportunities.
    • Serve as a trusted advisor by providing insights, recommendations, and solutions to client challenges.
    • Regularly communicate with clients to ensure satisfaction, address concerns, and seek feedback.
  3. Proposal Development and Negotiation:
    • Prepare and present persuasive sales proposals, demonstrations, and product pitches.
    • Create clear and structured documentation such as SRS, BRD, BPR, and user manuals, accurately communicating project specifications and business processes.
    • Collaborate with technical teams to develop customized solutions meeting client needs.
    • Negotiate contract terms, pricing, and other commercial aspects to close profitable deals.
Qualifications
  • Bachelor's degree in Computer Science, Marketing, or a related field.
  • Proven experience in software sales or business development, preferably within a software house or tech environment.
  • Experience with the US international market.
  • 4-7 years of relevant experience.
  • Strong knowledge of software solutions, industry trends, and emerging technologies.
  • Excellent communication, interpersonal, negotiation, and presentation skills.
  • Self-motivated, results-oriented, and proactive problem solver.
  • Ability to work independently and collaboratively, managing multiple priorities.
  • Proficiency in CRM and sales tracking tools.
Additional Benefits
  • Medical reimbursement
  • In-house and outdoor activities and games
  • Free food during and after probation
  • Casual and sick leaves with pay
  • Leave encashment
  • Performance-based bonuses and employee referral incentives
  • Occasional bonuses and gifts
Job Details
  • Workdays: Monday to Friday
  • Type: On-site only
  • Timing: 7:00 PM to 4:00 AM
  • Location: Bahria Town Phase 4, Rawalpindi
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