Senior Product Operations Associate

3 weeks ago

Lahore, Punjab, Pakistan Careem Full time
About the Company

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About The Team

The Product Operations team Careem plays a crucial role in ensuring the efficient functioning and optimization of the company's products and services. This team serves as a bridge across departments - product development, commercial, marketing, and operations - driving collaboration and alignment.

What You'll Do
  • Content Setup & Strategy: Set up and manage content on the food app, leading the content strategy to ensure consistency and relevance.
  • Content Synchronization: Maintain alignment across all in-app content sources, ensuring seamless experiences for users.
  • Performance Monitoring & Scaling through: Track and evaluate content performance post-launch, iterating and scaling up based on insights.
  • Collaborate with Cross-functional Teams: Work closely with Product, Engineering, marketing, and other teams to identify opportunities, provide product support, and coordinate product and feature releases.
  • Develop & Optimize Processes: Monitor product performance to spot gaps and inefficiencies, work with various teams to develop solutions, and implement corrective actions as needed.
  • Program/Project Management: Be a resourceful multitasker, supporting cross-functional initiatives across product, operations, tech support, and marketing.
  • Develop Relationships: Build strong relationships with teams and stakeholders to ensure efficient, collaborative efforts.
  • Data-driven Insights: Perform analysis to evaluate feature performance and assess opportunities for new improvements.
  • Market Research: Stay informed on industry trends, competitor activities, and customer preferences to align the platform with customer expectations.

In summary, the Product Operations team at Careem is instrumental in aligning various aspects of the business to enhance the performance and user experience of the food delivery platform. The team's focus on collaboration, data analysis, process optimization, and continuous improvement ensures that Careem remains competitive and customer-centric.

What You'll Need
  • Communication Skills: Clear, effective communication for collaborating with cross-functional teams, sharing insights, and gathering feedback.
  • Analytical Skills: Ability to interpret data and derive actionable insights for product improvements.
  • Project Management: Strong organizational skills to manage multiple projects, set priorities, and meet deadlines.
  • Problem Solving: Proactive skills to identify issues and work collaboratively on solutions.
  • Attention to Detail: Meticulousness when monitoring performance, analyzing data, and executing processes.
  • Customer Focus: A customer-centric mindset in decision-making, shaping product features to enhance satisfaction.
  • Quality Assurance: Knowledge of QA processes to ensure the product meets standards and issues are promptly addressed.
  • Continuous Learning: Willingness to stay updated on industry trends, emerging technologies, and best practices in product management and operations.

What We'll Provide You

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
  • Work and learn from great minds by joining a community of inspiring colleagues.
  • Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  • Explore new opportunities to learn and grow every day.
  • Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
  • Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
#J-18808-Ljbffr

  • Senior Product Operations Associate

    3 weeks ago

    Lahore, Punjab, Pakistan Careem Networks FZ LLC Full time

    Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million...

  • Associate Product Manager

    3 weeks ago

    Lahore, Punjab, Pakistan Programmers Force Pvt. Ltd. Full time

    Join to apply for the Associate Product Manager role at Programmers Force.Continue with Google3 weeks ago Be among the first 25 applicantsThis range is provided by Programmers Force. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangePKR60,000.00/yr - PKR100,000.00/yrRole Overview:We are...

  • Associate Technical Consultant

    4 weeks ago

    Lahore, Punjab, Pakistan ACCA Careers Full time

    Associate Technical Consultant - Dynamics 365 Finance & OperationsJoin to apply for the Associate Technical Consultant - Dynamics 365 Finance & Operations role at ACCA CareersAssociate Technical Consultant - Dynamics 365 Finance & Operations2 days ago Be among the first 25 applicantsJoin to apply for the Associate Technical Consultant - Dynamics 365 Finance...

  • Associate Product Owner

    2 weeks ago

    Lahore, Punjab, Pakistan Venturenox Full time

    Job Openings Associate Product OwnerAbout The Job Associate Product OwnerThe Product Owner at Venturenox is responsible for managing the development and release process for software products. This is a multi-dimensional role which is critical to the success of the product.The Product Owners work within a product team and work closely with UX Designers,...

  • Associate Product Manager

    2 weeks ago

    Lahore, Punjab, Pakistan vFairs Full time

    Are you someone who sees our products from a unique perspective? Are you a passionate problem solver with a keen eye for user experiences and design? If you answered "yes" to these questions, we have an exciting career opportunity for youWe are thrilled to announce that we have an open position for an Associate Product Manager within our dynamic Product...

  • Research Associate

    4 weeks ago

    Lahore, Punjab, Pakistan PITCO (Pvt) Ltd. Full time

    Position SummaryThe Research Associate will be required to assist the Senior Policy Expert in conducting policy research and analysis on various thematic areas and sectors of EE&C in Pakistan and play a role of interdepartmental knowledge sharing and assimilation platform. This will enable to produce evidence-based information which is aligned with and based...

  • Senior Sales Associate

    3 weeks ago

    Lahore, Punjab, Pakistan Oastreck Full time

    Senior Sales Associate | Digital Marketing | Cold Calling1 day ago Be among the first 25 applicantsPotential Salary: 40,000 - 100,000 (Depending on your skills and Experience)At Oastreck, we're reshaping the digital marketing space with honesty, transparency, and long-term business relationships. Our services include Web Development, SEO, Google Ads, Social...

  • Associate Product Analyst

    3 weeks ago

    Lahore, Punjab, Pakistan Mindstorm Studios Full time

    About UsMindstorm Studios designs, develops, and markets some of the top games and interactive entertainment in the world today. That's the mission our founders began with back in 2006 and we continue to uphold and bring the highest quality products to market.Mindstorm is partnered with Lion Studios, one of the world's leading mobile games publishers, and we...

  • Senior Product Operations Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan Careem Full time

    Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million...

  • Associate Scrum Master

    4 weeks ago

    Lahore, Punjab, Pakistan Soliton Technologies Full time

    Join to apply for the Associate Scrum Master role at Soliton TechnologiesJoin to apply for the Associate Scrum Master role at Soliton TechnologiesGet AI-powered advice on this job and more exclusive features.Job DescriptionWe are seeking a highly motivated Associate Scrum Master to lead Agile teams in delivering high-quality products efficiently. The...