
Sales Executive
6 days ago
We are a leading Iceland-based tourism company offering high-quality travel packages for the UK market, including helicopter tours, glacier experiences, private transport, and accommodation. We are looking for an experienced Sales Executive to handle direct client sales, upselling, and full-cycle customer support – from initial inquiry to post-travel follow-up.
This role is ideal for a candidate who has worked in tourism sales, understands UK customer preferences, and is confident in providing a high level of service across the travel journey.
Key Responsibilities:
- Manage inbound leads and convert them into confirmed travel package bookings
- Call existing customers to offer upgrades and optional add-ons
- Build and tailor travel itineraries including tours, transport, and lodging
- Provide real-time support during customer travel to resolve issues and ensure satisfaction
- Handle after-sales communication to request reviews and encourage repeat business
- Maintain CRM records and follow up on open quotes and leads
- Work closely with our Iceland-based operations and service teams to ensure seamless delivery
Requirements:
- 2+ years of experience in travel sales, preferably with a focus on UK customers
- Proven success in selling multi-day travel packages
- Confident with outbound calling and upselling techniques
- Skilled in using CRM and digital booking tools
- Professional, customer-focused, and highly organized
- Familiarity with Iceland as a destination is an advantage
What We Offer:
- 15-day trial period
- Base salary with performance-based commission
- Access to premium travel products and services in Iceland
- Opportunity to work with an experienced international tourism team
- Send your CV and a short cover letter highlighting your experience in the UK market travel sales to [usman@tourismiceland.is].
- Mid-Senior level
- Full-time
- Sales and Business Development
- Hospitality
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