Senior Software Services Consultant

3 weeks ago

Lahore, Punjab, Pakistan Talent hunters Pvt Ltd Full time
Senior Software Services Consultant
Talent hunters Pvt Ltd, Pakistan

Working with a supplier of software products to promptly address any software issues.

Investigating and resolving any problems that arise with software.

Reading and understanding program code (particularly Visual Basic and Crystal Reports) to assist with problem solving.

Using SQL Server and SQL statements to assist with problem solving.

Reading and interpreting error logs.

Job Specification

Recording all details of support calls into the system.

Assisting customers to solve their business requirements.

Reading and understanding program code (particularly Visual Basic and Crystal Reports) in order to assist with problem solving.

Using SQL Server and SQL statements to assist with problem solving.

Working with team members to resolve customer issues and escalating to the Services Team Lead where necessary.

Addressing customer-specific development requests.

Information Technology and Services - Lahore, Pakistan

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