Experienced Accountant

A UK based client is seeking an energetic Operations Manager for their Private Car Hire Company who will report to the Head of Operations.

Your role will be to manage the busy operations office in respect of both UK and Global client bookings. This will include liaison with clients, subcontractors and affiliates, ensuring all bookings are delivered to an exceptional standard. Perform ad-hoc duties according to office needs.

1. Answering telephone calls & emails in a professional and courteous manner
2. Providing quotations and making bookings
3. First point of contact for any customer service issues
4. Doing general administrative tasks as instructed by line manager
5. Recording expense and sales invoices, assisting accountant with simple queries
6. Ensure that client invoicing is accurate
7. Drivers times

Hours: Mon-Fri 9am–6pm, flexible, family friendly terms can be explored.

1. Customer service orientated
2. Good communication skills, both verbal and written - THIS IS A MUST
3. Must be able to speak Clear English - Please do not apply if you cannot speak clear English
4. Data Entry
5. Math and numerical skills
6. Self-motivated individual
7. Willingness to learn and take on additional training to enhance personal skills and career
8. Trustworthy and reliable
9. Proven track record in operations management ideally in respect of VIP or HNW clients in the hospitality, event or logistics sectors

Outsourcing/Offshoring - Birmingham, United Kingdom