
Vendor Manager
2 weeks ago
Tag Choice is Pakistan's leading online marketplace dealing with all types of daily essentials. Tag Choice is looking for a Vendor Manager to manage sellers. The e-Commerce Vendor Manager will onboard new sellers on the e-commerce website for products. You will also be responsible for competitive pricing and overall promotion of a product category to maximize consumer demands.
Your major goal is to ensure that our customers have a great experience finding relevant products that must be in stock, accurately described with competitive prices, and fulfilled by maintaining a relationship with sellers/vendors.
- Collaborate with sellers/vendors to expand product data.
- Conduct research on available vendors to determine which offer the best pricing and product quality.
- Provide training to sellers/vendors on how to use the portal, process their orders, and manage products to increase sales.
- Contact assigned sellers daily through calls or emails and resolve issues like order-related queries, fulfillment, returns, payments, etc.
- Determine the positioning of a product category for better visibility.
- Communicate with marketing teams and sellers to determine competitive pricing and promotional activities of assigned product categories.
- Experience with e-commerce platforms.
- Work closely with internal teams to ensure a positive customer experience.
- Implement and manage delivery options.
- Maintain a continuous focus with the internal team and sellers on driving conversion and revenue.
- Address queries from vendors. Seller performance includes vendor orders, promotions, and operational performance.
Qualifications and Education Requirements
- 2 years of e-commerce experience in a retail environment.
- Proficient in Excel & Microsoft Office.
- Strong analytical skills and the ability to focus on insights.
- Proven experience as a vendor manager or in a similar role.
- Excellent communication and interpersonal skills.
- Able to meet tight timelines and strict deadlines.
- Ability to effectively manage multiple projects and tasks simultaneously.
Information Technology and Services - Lahore, Pakistan
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