
Front Desk Officer
7 days ago
- Customer Service Excellence: Provide exceptional customer service to students, faculty, and visitors.
- Information Management: Maintain accurate and current knowledge of university programs and policies.
- Registration Support: Assist students with the registration process and ensure compliance with requirements.
- Conflict Resolution: Skillfully handle conflicts and find effective solutions.
- Communication Skills: Respond promptly and professionally to phone calls and emails.
- Appointment Management: Efficiently schedule and coordinate appointments with students and staff.
- Record Keeping: Maintain organized and confidential records of student interactions.
- Payment Processing: Handle student fee payments accurately and according to procedures.
- Orientation Facilitation: Conduct campus orientation sessions for new students.
- Collaboration: Work collaboratively with other university departments to enhance overall student support services.
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