Accounting Client Service Lead

1 week ago

Lahore, Punjab, Pakistan StratifyIQ Full time
Job Overview

We are seeking a highly organized and detail-oriented Client Service Lead (CSL) to manage and oversee accounting service delivery for a portfolio of client accounts. In this leadership role, you will supervise an offshore accounting team, ensure timely and accurate reporting, coordinate priorities, and drive continuous process improvement. You will play a key part in maintaining excellent client relationships by delivering consistent and high-quality accounting services.

Key Responsibilities
  • Oversee day-to-day accounting operations and service delivery for assigned clients.
  • Coordinate and assign team tasks, ensuring deadlines and quality standards are met.
  • Manage project workflows and monitor timelines through project management software.
  • Set and adjust team priorities on a daily, weekly, and monthly basis.
  • Review general ledger activity, account reconciliations, and financial data accuracy.
  • Prepare financial statements, client reporting packages, and cash flow summaries.
  • Mentor, train, and evaluate accounting staff, providing feedback and guidance.
  • Analyze client financials and deliver clear insights on financial health.
  • Lead initiatives to identify inefficiencies and implement improved processes.
  • Support staff and clients in using accounting platforms and systems.
  • Manage month-end, quarter-end, and year-end close processes.
  • Help develop and refine internal controls and standard operating procedures.
  • Assist in audit preparation, client requests, and tax support activities.
  • Collaborate with leadership on team goals, performance metrics, and planning.

Qualifications
  • Bachelor's degree in Accounting, Finance, or a related field (preferred).
  • 3+ years of experience in client accounting services or financial reporting.
  • Prior leadership experience overseeing accounting staff is highly preferred.
  • Strong understanding of accounting principles and financial reporting standards.
  • Proficient with accounting software, ERP systems, and project management tools.
  • Excellent attention to detail, organization, and problem-solving skills.
  • Strong communication skills, both written and verbal.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Commitment to meeting deadlines with a client-first mentality.
  • Remote work experience supporting US-based clients is a plus.

Technical Requirements
  • Reliable high-speed internet connection.
  • Professional home office setup.
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