Pharmacy Manager

2 weeks ago

Gujranwala, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full time

Job Responsibilities

Ensuring good customer service with complaint handling.
Achieving sales targets for the designated pharmacy.
Ensuring proper stock displays and maintenance of FIFO.
Ensuring new supplies are correctly displayed in respective racks.
Conducting random audits as per the agreed plan.
Performing cash handover, consumer items audit during shift change.
Managing shift-wise cash closing and handover.
Controlling store stock loss within the agreed target.
Handling till cash & sales cash settlement and timely deposits into banks.
Addressing underperforming staff through appropriate actions.
Coaching, challenging, and supporting employees.
Highlighting top sellers and new collections prominently in-store.
Ensuring proper data entry and verification of items before handing over to customers.
Managing stocking, dusting, and rack setup.
Supervising shift staff and promoting teamwork.
Maintaining proper records of near expiry products as per SOP.
Verifying stocks received properly.
Handling returns (within 7 days) and entering data into the system; responsibility of shift in-charges for refunds and adjustments.
Training staff regarding their job descriptions and counter efficiency.
Cross-verifying expiry dates.
Maintaining employee duty rosters.
Working on pharmacy layout and display.
Getting hands-on experience with the company's software, e.g., Candela.
Engaging in data sinking activities.
Maintaining Schedule E and Schedule D documentation.

Job Specification

Hands-on experience with retail software, e.g., Candela Retail Management System.
Minimum 3 years of retail or pharmacy handling experience is mandatory.
Knowledge of MS Office and Outlook is an advantage.
Able to achieve sales targets.

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