
Pharmacy Manager
2 weeks ago
Gujranwala, Punjab, Pakistan
Servaid Pharmacy (Pvt) Ltd.
Full time
Job Responsibilities- Ensuring good customer service with complaint handling.
- Achieving sales targets for the designated pharmacy.
- Ensuring proper stock displays and maintenance of FIFO.
- Ensuring new supplies are correctly displayed in respective racks.
- Conducting random audits as per the agreed plan.
- Performing cash handover, consumer items audit during shift change.
- Managing shift-wise cash closing and handover.
- Controlling store stock loss within the agreed target.
- Handling till cash & sales cash settlement and timely deposits into banks.
- Addressing underperforming staff through appropriate actions.
- Coaching, challenging, and supporting employees.
- Highlighting top sellers and new collections prominently in-store.
- Ensuring proper data entry and verification of items before handing over to customers.
- Managing stocking, dusting, and rack setup.
- Supervising shift staff and promoting teamwork.
- Maintaining proper records of near expiry products as per SOP.
- Verifying stocks received properly.
- Handling returns (within 7 days) and entering data into the system; responsibility of shift in-charges for refunds and adjustments.
- Training staff regarding their job descriptions and counter efficiency.
- Cross-verifying expiry dates.
- Maintaining employee duty rosters.
- Working on pharmacy layout and display.
- Getting hands-on experience with the company's software, e.g., Candela.
- Engaging in data sinking activities.
- Maintaining Schedule E and Schedule D documentation.
- Hands-on experience with retail software, e.g., Candela Retail Management System.
- Minimum 3 years of retail or pharmacy handling experience is mandatory.
- Knowledge of MS Office and Outlook is an advantage.
- Able to achieve sales targets.
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