Associate - Client Services

5 days ago

Islamabad, Islamabad, Pakistan Savvital Full time

Join to apply for the Associate - Client Services role at Savvital.

About The Company

Savvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday. Our mission is to provide an affordable solution to growing companies through strategic task delegation. We envision creating an eco-system that resonates with the human touch every business needs.

About The Role

As an Associate - Client Services at Savvital, you will play a key role in providing administrative and operational support to our clients. This position offers an exciting opportunity for individuals with strong organizational skills, attention to detail, and a passion for delivering exceptional client services in a virtual environment.

What You'll Be Doing

  • Administrative Support - Manage calendars and schedule appointments.
  • Communication Management - Act as a liaison between clients and internal teams, handle email correspondence, and ensure timely communication.
  • Meeting Coordination - Coordinate virtual meetings, including scheduling, invitations, and preparing materials.
  • Task Prioritization - Prioritize tasks and manage time effectively to meet deadlines.
  • Research and Analysis - Conduct research on diverse topics and provide relevant information for decision-making.
  • Client Relationship Management - Build and maintain positive relationships with clients, understanding their needs.
  • Customer Complaint Analysis - Analyze complaints, identify issues, and recommend solutions to improve satisfaction.
  • Price Quotes - Prepare accurate price quotes aligned with offerings.

What We're Looking For

  • Qualification: A 4-year Bachelor's degree, preferably in Accounting & Finance, Business Studies, Economics, or Public Relations.
  • Strong interpersonal and communication skills.
  • Entry-level or minimal experience in client-facing roles, with a passion for sales.
  • Detail-oriented with multitasking abilities.
  • Willingness to learn.

Compensation & Benefits

  • Market-competitive base salary.
  • Allowances for Internet, Electricity, Wellbeing, and Medical Insurance.
  • Performance-based bonuses.
  • Annual bonuses and increments.
  • Company-wide success bonuses.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Outsourcing and Offshoring Consulting
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