Call Agent

3 weeks ago


Rawalpindi Cantonment, Pakistan Telecommunications Full time

We are located in Rwp, a sales organization working with USA insurance carriers.

Role Description

This is a full-time on-site role for a Call Agent at Telecommunications located in Rawalpindi. For females who have their laptops and headphones, remote work is also an option. The Call Agent will be responsible for providing a high volume of sales, excellent customer service, resolving customer inquiries, and escalating issues as needed.

Requirements
  1. For applying for the remote job, candidates must have their own laptop and good quality headsets.
  2. For the onsite job, candidates must have completed matriculation.
  3. Able to understand English and possess good listening and communication skills.
Qualifications
  1. Excellent communication skills and ability to handle high-pressure situations.
  2. Strong problem-solving skills and customer service orientation.
  3. Good behavior and ability to maintain a positive environment.
  4. Ability to multitask, prioritize, and manage time effectively.
  5. Previous experience in a customer service or call center role is preferred.
Seniority Level

Entry level

Employment Type

Full-time

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