
Technical Support Engineer
1 week ago
Soliton is seeking Technical Support Engineers who will help support our customer base as well as our development team. This is a position where you are responsible for taking customer issues and triaging them; you will also be working with our software engineering team to troubleshoot and resolve the issues, if required.
Position: Technical Support Engineer
Education: Bachelor's degree in Computer Science, technical field, or equivalent experience
Experience: Minimum 3 years relevant work experience
Location: Lahore
We Offer: Market competitive salary plus medical insurance, latest laptop on joining, performance and referral bonuses, increments, allowances (internet/late sitting/hardship), vehicle leasing option, annual leave encashment, PF/EOBI, daily lunch/dinner, employee development plan (trainings/certifications), sports and outdoor events and activities, and many more.
Responsibilities:
- Troubleshoot problems reported by customers and help solve technical issues.
- Answer questions from customers as well as prospective customers about the features and capabilities of our solutions.
- Develop customer-facing documentation for our solutions on an as-needed basis.
- Communicate customer needs and wishes to our product team.
- Log and track customer issues, and communicate status back to the customer.
- Address issues resulting from application monitoring to ensure system availability.
Required Skills:
- Excellent understanding of the technical fundamentals of web-based applications.
- Hands-on experience in relational databases (SQL Server, Oracle) is a huge plus.
- Knowledge in HL7 (V3 preferred), XML, and web services.
- Experience working with enterprise systems such as Jboss and WebLogic.
- Excellent troubleshooting ability in a Microsoft Windows environment; experience working in a SaaS environment is a plus.
- Experience with Electronic Medical Record Software like EPIC, AllScripts, AdvancedMD, AthenaHealth, Elation, eClinicalWorks, etc., is a plus.
- Excellent written and verbal communication skills; strong customer service skills.
-
Technical Support Engineer
1 week ago
Lahore, Punjab, Pakistan TozCall Full timeDirector of Operations | Compliance, Carrier Relationship, NOCThis is a full-time on-site role for a Technical Support Engineer at TozCall in Lahore Technical Office. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and ensuring customer satisfaction through effective problem resolution.Positions...
-
Technical Support Engineer
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeThis is an exciting opportunity to join our team as a Product Support Engineer. As a key member of our technical support team, you will play a vital role in ensuring the smooth operation of our products.Key Responsibilities:Provide expert technical support to customers through various communication channels.Collaborate with cross-functional teams to identify...
-
Technical Support Engineer
1 week ago
Lahore, Punjab, Pakistan Caxtek Full timeWe are looking for a Technical Support Engineer to assist us in the advancement of our electrical products, systems, and applications.Education:BS Engineering from a well-reputed University or 7th and 8th semester student.Responsibilities:• Execute numerous engineering activities on a regular basis, such as completing calculations to guarantee our systems...
-
Technical Support Engineer Position
4 days ago
Lahore, Punjab, Pakistan Motive Full timeKey ResponsibilitiesDetermine how to resolve technical issues, including what changes need to be made to underlying data/hardware/process and how to apply them with minimal user disruption.Determine the root cause of errors/bugs, using data and tools to trace the origin of inconsistencies and bugs, and report them to Technical Lead/Engineering/DSE.Analyze...
-
Technical Support Engineer
4 weeks ago
Lahore, Punjab, Pakistan Soliton Technologies Full timeJob DescriptionSoliton is seeking Technical Support Engineers who will help support our customer base as well as our development team. This is a position where you are responsible for taking customer issues and triage them; you will also be working with our software engineering team to troubleshoot and resolve the issues, if...
-
Technical Support Engineer
1 week ago
Lahore, Punjab, Pakistan TXT Solutions Pvt. Ltd. Full timeJob Description:Technical Support Engineer / Front End Junior DeveloperThe RoleTXT Solutions private Limited is looking for an enthusiastic professional services engineer to join its world-class team. This is a unique opportunity for a highly-talented individual to provide professional services for our international clients.Job opportunity is as an intern...
-
Sales & Technical Support Engineer
1 week ago
Lahore, Punjab, Pakistan IWA Engineering Full timeSales & Technical Support Engineer IWA Engineering, Pakistan Qualifications: Engineering/B.Tech in Electrical or ElectronicsResponsibilities:Identifying and establishing new businessGiving demonstrations, training, and presentations to help clients discover and understand products/servicesLiaising with existing clientsPreparing tenders, proposals, and...
-
IT Technical Support Engineer
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeAs a support engineer, you will be responsible for providing technical and customer support worldwide.Responsibilities and RequirementsKey Responsibilities:Support system management, live chat, phone calls, and support tickets/emails.Linux server administration and technical support operations, including implementation, configuration, troubleshooting,...
-
Technical Support Engineer
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeTechnical Support Engineer - Solutions Provider">We are looking for an experienced Technical Support Engineer to provide top-notch solutions to our customers. The ideal candidate will have a strong understanding of technical fundamentals and exceptional customer service skills.">Main Responsibilities:">">Investigate and resolve technical issues reported by...
-
Sales & Technical Support Engineer II
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeSales & Technical Support EngineerAs a Sales & Technical Support Engineer, you will be responsible for identifying and establishing new business opportunities.You will also give demonstrations, training, and presentations to help clients discover and understand our products/services.Your duties will include liaising with existing clients, preparing tenders,...