Senior System Analyst
3 weeks ago
As a Senior Systems Analyst at dubizzle-labs, you will be responsible for providing continuous support and enhancement for our essential IT systems and their underlying infrastructure. Your role will be centered around driving technological innovation and advancement within the organization.
You will deliver initial and secondary support to approximately 200 users across multiple legal entities, addressing IT incidents through our help desk. Additionally, you may collaborate with project teams as needed, leveraging your technical expertise to aid in project planning, execution, and testing.
Key Responsibilities:- Manage system updates, coordinate testing and production readiness of data that supports creation and maintenance of batch records.
- Deliver continuous support to our users in an environment based on Sage ERP, Payroll, Upflow, Certify, Salesforce, and various other systems.
- Work with internal teams to assess maintenance updates and upgrades to the systems and participate in all testing and release to production of these changes to the platform.
- Responsible for system management and delivery to assess new system capabilities.
- Create, release, and modify reporting suites through Crystal and Business Intelligence.
- Bachelor's degree in Computer Science or related field preferred.
- Sage Certification or Microsoft Certification a plus.
- At least 5 years of experience in a similar role.
- Experience in development/integration of ERP systems and customized applications.
- Proficient in SQL Server, query writing, Python, and .Net development.
- Microsoft Development Platform and Crystal Reports expertise.
- Programming VBA macros.
- In-depth knowledge of ERP and other systems, preferably within a Sage-based environment.
- Strong organizational and time management skills.
- Good communication and interpersonal skills.
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