Customer Success Specialist

3 weeks ago


Gujranwala, Punjab, Pakistan Parhlo Full time

We are looking for a Customer Success Specialist (Arabic-speaking) for our projects based in KSA. This role is based in Lahore, Pakistan, and requires strong communication & problem-solving skills to ensure an excellent customer experience.

Responsibilities:

  1. Provide exceptional customer support to Arabic-speaking clients.
  2. Ensure client satisfaction by addressing inquiries and concerns professionally.
  3. Collaborate with internal teams to improve customer experience.
  4. Maintain long-term customer relationships and ensure engagement.

Requirements:

  1. Fluency in Arabic (spoken & written)
  2. Prior experience in customer success or support (preferred)
  3. Strong communication & problem-solving skills
  4. Ability to work in a fast-paced environment

What We Offer:

  1. Competitive salary + performance incentives
  2. Career growth & learning opportunities
  3. Dynamic & professional work environment

Skills:

Communication Skills, Relations Management Skills, Proficient in Arabic

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