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Online Reputation Manager
4 weeks ago
At Astrik, our business is to make your business succeed. Empowering your business with innovative software development and data solutions, tackling today's challenges, and paving the way for a brilliant tomorrow. We provide a comprehensive and fully integrated platform for clients that encompasses technology, tools, skilled professionals, and strategic approaches to successfully execute mission-critical technology initiatives.
About The RoleAre you a proactive digital expert with a knack for building positive brand images? We're hiring an Online Reputation Manager (ORM) to elevate our online presence and ensure our brand stands out
Responsibilities:- Create and manage Google My Business profiles to enhance our local visibility
- Develop and execute guest posting strategies to expand our digital footprint
- Monitor and address negative reviews across platforms, turning feedback into opportunities for improvement
- Boost our online reputation through strategic content and review management
- Post and manage reviews on platforms like Trustpilot, Yelp, Sitejabber, and others
- Track, analyze, and report on reputation management performance using analytics tools
- Collaborate with marketing teams to align ORM strategies with broader branding initiatives
- Stay updated on industry trends, best practices, and emerging ORM techniques
- 1-2 years of experience in Online Reputation Management, Digital Marketing, or a related field
- Strong knowledge of Google My Business, review sites, and guest posting
- Excellent communication and customer service skills
- Ability to think critically and solve problems quickly
- Experience with reputation monitoring and analytics tools is a plus
- Bachelor's degree in Marketing, Communications, or related field preferred