
Customer Service Officer
6 days ago
Join Our Team Customer Service Officer- Sialkot
UPS Pakistan ASC is looking for a dedicated and detail-oriented Customer Service Officer to help resolve customer issues efficiently and provide exceptional support across phone, email, and social media channels.
Key Responsibilities:
-Handle phone calls & emails promptly and professionally
-Resolve customer complaints and escalate issues as needed
-Maintain Service Level Agreements and compliance
-Assist with export/import services and airway bill creation
-Provide daily shipment status updates and follow-up on claims
-Guide customers on products/services and generate leads for sales
Qualifications:
-Minimum Graduation
1-2 years' experience in a similar role
-Strong communication, organizational, and problem-solving skills
Ready to make an impact?
Apply now by sending your resume
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