Senior Business Analyst

Job Description: We are seeking a highly experienced Business Analyst (Digital Applications) with 12+ years of experience in driving digital transformation initiatives. The role involves gathering requirements, analyzing business processes, and collaborating with stakeholders to deliver cutting-edge digital solutions. The ideal candidate will bridge the gap between business needs and technology, ensuring the successful delivery of digital applications that enhance user experience and drive business value.

• Collaborate with stakeholders to gather, document, and analyze business requirements for digital applications.
• Develop detailed business, functional, and technical specifications for digital solutions.
• Conduct gap analysis and recommend digital solutions that align with business objectives.
• Lead workshops, stakeholder interviews, and design sessions to capture business needs.
• Define and manage project scope, timelines, and deliverables for digital initiatives.
• Work closely with developers, designers, and product owners to ensure accurate implementation of requirements.
• Perform user acceptance testing (UAT) and ensure that digital applications meet business needs.
• Analyze digital application performance and user feedback to identify areas for improvement.
• Ensure compliance with digital security and data privacy standards.
• Prepare and present project reports, business cases, and impact analyses to senior management.
• Mentor junior business analysts and share best practices for digital transformation projects.

• 12+ years of experience as a Business Analyst, preferably in digital applications and transformation projects.
• Proven experience in gathering and analyzing requirements for digital platforms such as mobile apps, web applications, and customer portals.
• Strong understanding of Agile, Scrum, and Waterfall methodologies.
• Experience using BA tools such as JIRA, Confluence, Visio, and Lucidchart.
• Strong analytical and problem-solving skills with a solid understanding of digital business models and user experience (UX) design principles.
• Proficiency in creating process flows, wireframes, user stories, and use case diagrams.
• Hands-on experience with UAT planning and execution.
• Familiarity with digital technologies such as APIs, Cloud Platforms, and CRM systems.
• Strong stakeholder management and communication skills, with the ability to interact with technical and non-technical teams.
• Excellent documentation skills with the ability to produce business requirement documents (BRDs) and functional specifications.

• Bachelor's or Master's degree in Business Administration, Information Technology, or a related field.
• Certifications such as Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA).
• Experience with digital transformation projects in industries such as banking, retail, healthcare, or telecommunications.
• Knowledge of AI/ML-driven digital solutions, chatbots, and personalization technologies.
• Understanding of data analytics tools (e.g., Power BI, Tableau) to drive insights from digital solutions.
• Experience with low-code/no-code platforms for building digital applications.

This is a senior-level position that requires strong analytical skills and leadership qualities. The ideal candidate should be self-motivated, proactive, and able to work effectively in a collaborative team environment. The role offers the opportunity to work on high-impact digital initiatives, mentor junior analysts, and drive digital transformation projects from concept to delivery.

Are you ready to make a difference by shaping innovative digital experiences? Join our team and help transform business through technology