Product Engineer

Join to apply for the Product Engineer / Hardware Engineer / System Engineer role at SHIBLI

Join to apply for the Product Engineer / Hardware Engineer / System Engineer role at SHIBLI

We are looking for aProduct Engineer/ Hardware Engineer / System Engineerwith agood foundationinhardware systems, strongclient-facing experience, and an ability to work closely withcross-functional teams. The ideal candidate will have2years of experienceinproduct development, system engineering,electronics, testing, or support roles, and be confident in interacting directly with customers to support product integration, troubleshooting, and deployment.Fresh grads are encouraged to apply.

This role requires both technical depth and communication skills, as you'll serve as a bridge between customers, engineering, and sales.Good problem-solving skills are essential.

Key Responsibilities:

Hardware Troubleshooting & Diagnostics:

• Analyze and resolve hardware/software issues during field trials or deployments.
• Use lab equipment such as oscilloscopes, logic analyzers, and power supplies to perform diagnostics and validation.
• Ensure the product functions optimally in real-world environments.
• Engage directly with clients to understand their technical needs and use cases.
• Support the sales team with technical presentations, product demonstrations, and evaluation trials.
• Help drive product adoption by clearly explaining technical value propositions.
• Communicate product capabilities and limitations to both technical and non-technical stakeholders.
• Assist clients with product installation, configuration, and successful integration.
• Provide on-site training and create supporting documentation (user manuals, guides, FAQs).

Cross-Functional Collaboration:

• Work with engineering and design teams to relay customer feedback and suggest product improvements.
• Participate in internal reviews to help enhance product quality and functionality.

Travel:

• Willing to travel up to50–70%(within Pakistan and internationally) for client visits, product trials, and technical support.

Required Qualifications:

• Education:
• Bachelor's degree inElectrical/Electronics Engineering,Computer, Telecom, IT,or a closely related discipline.
• Professional Experience:
• Preferred2+ years of industry experienceinelectronic hardware design,testing,field support, orproduct integration.Fresh graduates are encouraged to apply.
• Track record ofcustomer-facing technical roles, especially involving direct client interaction and collaboration with sales or business development teams.
• Plus:Experience supporting thefull product lifecyclefrom initial trials to final deployment.

Technical Proficiency:

• Strong hands-on skills withlab equipmentsuch as oscilloscopes, logic analyzers, power supplies, and automated test systems.
• Proficient in diagnosing and resolvinghardware/software integrationissues in real-time field environments.
• Familiarity with embedded systems, PCB testing, and system-level troubleshooting.
• Excellent verbal and written communication skills, with the ability to present complex technical concepts to both engineering and non-technical stakeholders.
• Ability to effectively collaborate withsales teams, relay technical value to clients, and contribute topre-sales activities.
• Strong interpersonal skills with a customer-first attitude.

Other Skills:

• Proactive, solution-oriented mindset with strong analytical and time management abilities.Structured reporting skills.

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering and Information Technology
• IndustriesAppliances, Electrical, and Electronics Manufacturing

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