Customer Supply Manager

3 weeks ago

Islamabad, Islamabad, Pakistan Nokia Full time
Job Description

Purpose of the role:
  • Accountable for supply chain design, implementation and E2E supply chain operations, covering one or multiple customer teams (CT)
  • Responsible to identify, plan and manage supply chain activities to meet CT business targets
  • Deliver competitive supply chain performance to enable CT growth and optimize profitability & cash position
How You Will Contribute And What You Will Learn
  • Manage supply chain operations & execution to ensure proper supervision & guidance to meet business targets (includes monitor & control)
  • Ensure supply chain processes and execution, profitability and efficiency to meet accurate, timely services and high performance in services to the customer project in terms of quality, compliances and cost efficiency
  • Support pre-sales with supply chain design, resource planning and logistics costing in line with customer requirements
  • Responsible to drive demand planning in accordance with the business plans
  • Provide and update delivery plans, conduct risk assessment and mitigate supply risks and associated challenges
  • Coordinate and orchestrate E2E order management from order creation to invoicing including ordering of local services & material and execution of last mile distribution within target cycle times
  • Execute supply planning in relation to CT business management – order intake and revenue execution, inventory planning and reporting
  • Act as SPOC for Supply Chain related complaints and escalation point from CT and/or customer and manage further escalations & requirements
  • Manage cost, cash and performance KPIs from plan, offer, execute to measure & improvement
  • Responsible for Hardware Services delivery operations
  • Ensure SOX adherence and Trade Compliance conformity
  • Collaborate with stakeholders and contribute in improving customer value
Key Skills And Experience
  • Relevant supply chain experience
  • Bachelor's / Master's degree in supply chain or equivalent
  • 4-6 years' work experience
  • Excellent presentation, networking and communication skills
  • Business Performance Reporting and Analysis
  • Customer focus
  • Strong attention to details and problem-solving skills
  • Drive for results
  • SAP / Blue Planet knowledge
  • MS applications - Proficiency in Microsoft Excel and PowerPoint
  • Digitization, Automation, AI and machine learning for operational excellence (Preferred)
About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:
  • One of the World's Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.
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