Grid Manager

23 hours ago

Mānsehra District, Khyber Pakhtunkhwa, Pakistan Zong Business Solutions Full time
Overview

Job Purpose: Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development, and cell sites utilization in that particular Grid.

Responsibilities
  • Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development, and cell sites utilization in that particular Grid.
  • Sales: Concentrate on revenue growth from 3G and 4G sales including handset sales by deploying new smartphone shops and enhance the quality of existing retailers/ smartphone shops.
  • To ensure quality of gross ads, 3G/4G gross add.
  • To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid.
  • Ensure that timely purchase orders are placed by franchises to ensure availability of stock at all times.
Customer Services
  • Handle end-to-end complaint management, CSI Monitoring, quality assurance and customer experience management at franchise.
Visibility
  • Coordinate for trade marketing activities regarding brand visibility, BTL activities, trade promotions, market splash, company product visibility, channel awareness, business development and special events in the territory.
Planning
  • Identify untapped areas in the assigned territory and guide teams to increase retail penetration. Guide BDOs in planning sales routes.
  • Prepare and submit sales forecast for sims, scratch cards, mini load & recharge on daily/weekly/monthly basis for effective sales planning.
  • Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network utilization.
Team Management & Supervision
  • Ensure that staff and retailers are fully trained and equipped with company product knowledge.
  • To make periodic visits to the market and ensure stock availability in the entire territory.
  • To ensure that the channel partners stay abreast with all the developments in terms of SOPs, discipline, targets and trade promotions.
Merchandising
  • Responsible for availability of POS material at the outlets.
Business Development
  • Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development and special events in the grid.
Qualifications
  • Education: Minimum Bachelor's degree is required.
    • Work Experience - Skills - Generic:
    • Integrity
    • Teamwork
    • Adaptability
    • Time Management
    • Knowledge of telecom industry
    • Good presentation skills
    • Interpersonal skills
      • Skills - Job Specific:
      • Sales knowledge
      • Business acumen
      • Interpersonal skills
      • Negotiation skills
      • Computer-specific skills

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