Warehouse Lead

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Job Title: Warehouse Lead (Finished Goods)

LOCATION: Jaranwala, Cornwala Plant

REPORTS TO: Plant Manager

DIRECT REPORTS: 12

WORKPLACE TYPE: [On-site]

Company Background: Ingredion is a global Fortune 500 provider of ingredient solutions that touch millions of lives, every day. With over 19,000 customers in 120 countries, we create solutions that help nourish, comfort, and delight people all over the world. We are proud to source our strength from nature. That's why we're growing sustainably, with an industry-leading product portfolio that includes plant-based proteins, sugar alternatives and clean and simple ingredients that deliver on changing consumer needs while protecting our planet.

Warehouse Lead - Finished Goods is responsible for all activities being performed at WH of Finished Goods and Packaging Material stores at Cornwala Plant including Integrated Pest Management.

Core Responsibilities:

1. Critical deliverables:
   • Strategically coordinate the receipt of inbound goods from production, ensuring adherence to standardized storage protocols.
   • Engage in forward-thinking storage planning that aligns with production schedules.
   • Direct warehouse operations, ensuring adherence to safety and security measures.
   • Maintain storage environments to safeguard against detrimental weather conditions.
   • Execute delivery and fulfillment processes with a focus on customer satisfaction to meet Perfect Order benchmarks.
   • Reduce customer complaints by enhancing dispatch quality.
   • Administer outbound logistics in compliance with FIFO/FEFO principles.
   • Lead and educate the team in cutting-edge warehouse methodologies.
   • Ensure the continuous operation of Material Handling Equipment to prevent operational delays.
   • Facilitate both internal and external audits conducted by customers or third parties.
   • Effectively handle emergency situations as they arise at the facility.
   • Uphold a sanitary and orderly warehouse environment in accordance with food-grade Quality Management Systems.
   • Offer guidance and leadership to bolster overall warehouse operations.
   • Compile and manage comprehensive records and reports pertaining to warehouse tasks, staff, and machinery.
   • Provide insights and implement modifications for inventory and stock management.
   • Liaise with order processing and inventory sectors to coordinate necessary adjustments.
   • Oversee Integrated Pest Management activities to ensure the integrity of finished goods.
2. Agility and Innovation:
   • Regularly generate and update reports and statistics to maintain a comprehensive record of warehouse activities.
   • Optimize logistics management to enhance overall efficiency and customer satisfaction (CS).
   • Ensure the warehouse's physical upkeep by designing and implementing layout improvements, conducting equipment inspections, and managing repair and maintenance requests.
   • Proactively identify and address workplace hazards, safety risks, and areas for operational enhancement.
   • Persistently pursue excellence in operations without compromising the standards of the Quality Management System (QMS).
   • Take charge of and successfully execute special projects as assigned by management.
   • Strategically deploy manpower to fulfill organizational goals, ensuring effective staff scheduling.
   • Formulate Key Performance Indicators (KPIs) to monitor and evaluate team performance.
3. Effective Decision-Making: Make timely decisions to optimize staff productivity and job execution.
4. Collaboration with 3P Contractors: Work closely with third-party contractors to ensure efficient execution of various tasks.
5. Team Problem-Solving: Facilitate problem-solving by actively involving teammates in discussions and seeking their input.
6. Performance Management:
   • Communicate clear job expectations to staff.
   • Plan, monitor, and assess job results.
   • Provide feedback and appraisal.
7. Employee Development:
   • Coach and counsel employees to enhance their performance.
   • Implement disciplinary measures when necessary.
8. Systems and Policies:
   • Contribute to the development and coordination of effective systems, policies, and procedures.
   • Enforce productivity standards.

Qualified candidates will have:

Mandatory requirements:

• Master's degree, preferably in Supply Chain Management or equivalent.
• 6 - 8 Years' experience in Supply Chain and Logistics management.
• English fluency, both written and spoken.

Required behaviors and skills:

• Supervisory Skills: Highly effective supervisory skills and techniques.
• Software Proficiency: Knowledge of SAP and proficiency in MS Office.
• Data Management: Ability to input, retrieve, and analyze data.
• Communication: Excellent communication and interpersonal skills.
• Leadership: Demonstrated ability to lead and manage staff.
• Organizational Skills: Strong organizational and time management skills.