Soc Team Lead

4 weeks ago

Islamabad, Islamabad, Pakistan IT Butler E-Services FZ Full time

We are looking for a highly motivated and experienced SOC Team Lead to manage the daily operations of our Security Operations Center. This is a critical leadership role requiring a blend of strong technical cybersecurity expertise, excellent communication, and the ability to manage and guide SOC teams. The SOC Team Lead will be responsible for ensuring seamless 24/7 monitoring, timely incident escalation, and high-quality reporting, while also contributing to process improvements and client satisfaction.

Key Responsibilities:

Team Leadership & Training:

Lead, mentor, and train L1 and L2 SOC analysts.

Implement and manage training programs focusing on SOC tools, compliance, and best practices.

Conduct regular performance reviews and give constructive feedback.

Operations Management:

Ensure 24/7 monitoring of security incidents with appropriate escalation.

Review and approve weekly and monthly client reports for accuracy and completeness.

Coordinate with network/firewall teams and lead client meetings to discuss operations and security incidents.

Incident Response & Network Security:

Oversee incident detection, analysis, and remediation.

Perform quality control on incidents handled by analysts.

Ensure adherence to regulatory and compliance requirements (e.g., ISO 27001).

Fine-tune and optimize tools such as SIEM, NDR, and EDR for efficient threat detection.

Collaboration & Communication:

Act as the main liaison between the SOC team and external clients.

Collaborate with internal departments including IT, compliance, and network security.

Advise clients and senior management on enhancing security postures.

Qualifications & Skills:

Education:

Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).

Certifications (Preferred):

CISSP (Certified Information Systems Security Professional)

CISM (Certified Information Security Manager)

GCIH (GIAC Certified Incident Handler)

Technical Expertise:

Proficiency with IBM QRadar, Elastic SIEM, NDR tools (ExtraHop, LinkShadow, Darktrace), firewalls

Strong grasp of compliance standards, incident response, threat hunting, and vulnerability management

Skills:

Excellent communication (verbal and written)

Strong analytical, problem-solving, and leadership capabilities

Ability to work in a high-pressure, fast-paced environment

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