Booking Assistant

Role Description

This is a full-time on-site role as a Booking Assistant located in Gujrat. The Booking Assistant will be responsible for managing communication, customer service, booking systems, reserves, and sales related to the radio station operations on a daily basis.

Responsibilities:

1. Taking and processing bookings: Inputting information, verifying details, and confirming reservations.
2. Customer service: Addressing inquiries, resolving issues, and ensuring customer satisfaction.
3. Managing schedules and calendars: Keeping track of appointments and events.
4. Data entry and organization: Maintaining accurate records of bookings and customer information.
5. Communication: Communicating with clients and colleagues via phone, email, or in person.

Skills and Qualifications:

1. Strong customer service skills: Ability to communicate effectively and handle customer inquiries professionally.
2. Organizational skills: Ability to manage multiple tasks and prioritize effectively.
3. Attention to detail: Ensuring accuracy in bookings and other tasks.
4. Computer proficiency: Familiarity with booking systems and other relevant software.
5. Communication skills: Ability to communicate clearly and concisely, both verbally and in writing.
6. Problem-solving skills: Ability to identify and resolve issues effectively.