IT Support Assistant

2 weeks ago


Rawalpindi Cantonment, Pakistan Saylani Mass IT Training Full time

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About Us:

Saylani Mass IT Training Program is a flagship initiative by Saylani Welfare International Trust aimed at empowering youth with cutting-edge IT skills. With thousands of students enrolled nationwide, we are building the future of tech talent in Pakistan.

Position Overview:

We are looking for a dedicated and tech-savvy IT Support Assistant to join our team. The ideal candidate will assist in maintaining our computer systems, resolving technical issues, and providing timely support to students and staff.

Key Responsibilities:
  1. Provide first-level technical support to staff and students
  2. Assist with hardware and software installation, configuration, and troubleshooting
  3. Monitor and maintain computer systems, networks, and printers
  4. Document and escalate complex issues to senior IT staff
  5. Ensure IT labs and equipment are functioning efficiently during classes
  6. Support in managing user accounts, backups, and data security protocols
Requirements:
  1. Diploma or Bachelor's degree in IT, Computer Science, or a related field
  2. 1+ year of experience in a similar role (Fresh graduates with strong skills are also encouraged to apply)
  3. Strong understanding of Windows OS, networking basics, and Microsoft Office
  4. Good communication skills and a team-oriented mindset
  5. Ability to manage multiple tasks and prioritize effectively
Why Join Us?
  • Be part of a mission-driven organization impacting thousands of lives
  • Grow your skills in a fast-paced, tech-driven environment
  • Work alongside an experienced and passionate team
Additional Details:
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industry: Professional Training and Coaching

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