Client Systems Technical Support Administrator

6 days ago

Islamabad, Islamabad, Pakistan GovCIO Full time
Overview:

GovCIO is currently hiring for a Client Systems Technical Support Administrator. This position will be located in Islamabad, Pakistan and will be an onsite position.

Responsibilities:

Provide systems administration support. The contractor shall:
  • Administer, install, operate and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC)
  • Work with AFCENT NOSC to integrate the deployed location's local network into the AFCENT Enterprise Network and support projects deployed by the NOSC
  • Engineer, install and maintain network equipment to support new and emerging requirements
  • Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues
  • Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, Master Station Log (MSL), and other actions IAW SPIN-C
  • Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander.

Provide Client Systems Technical Support. The Contractor Shall:
  • Provide Tier 1 support to resolve administrative and technical concerns with client/server devices
  • Install, configure and operate client/server devices
  • Provide OM&S of hardware and software
  • Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures.
  • Assist and provide continuity to the communications squadron's automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer
  • When requested, assist the unit EC with computer hardware and software inventories.

Qualifications:

High School with 6 - 9 years (or commensurate experience)

Clearance Required: Secret

Required Skills And Experience:
  • IAT-II Certification
  • A+
  • MCSA-Windows 10 or newer

One Or More Of The Following:
  • Modern Desktop Administrator Associate or Microsoft Certified: Azure Administrator Associate

One Or More Of The Following:
  • Microsoft Certified Systems Engineer (MCSE)- Core Infrastructure or Data Management and Analytics

6 Years' Experience In:
  • design, maintenance, and operation of small to medium networks administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment
  • Experience in analyzing and troubleshooting military networks, to include:
  • Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers

1-2 Years' Practical Experience In:
  • installation, repair, and troubleshooting and maintenance of communications systems or equipment; installing/deleting client level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service release of workstation

#CTSS #TMK #SSG

Company Overview:

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:
  • During the Interview Process
    • Virtual video interview conducted via video with the hiring manager and/or team
    • Camera must be on
    • A valid photo ID must be presented during each interview

      • During the Hiring Process
        • Enhanced Biometrics ID verification screening
        • Background check, to include:
          • Criminal history (past 7 years)
          • Verification of your highest level of education
          • Verification of your employment history (past 7 years), based on information provided in your application
          Employee Perks

          At GovCIO, We Consistently Hear That Meaningful Work And a Collaborative Team Environment Are Two Of The Top Reasons Our Employees Enjoy Working Here. In Addition, Our Employees Have Access To a Range Of Perks And Benefits To Support Their Personal And Professional Well-being, Beyond The Standard Company Offered Health Benefits, Including:
          • Employee Assistance Program (EAP)
          • Corporate Discounts
          • Learning & Development platform, to include certification preparation content
          • Training, Education and Certification Assistance*
          • Referral Bonus Program
          • Internal Mobility Program
          • Pet Insurance
          • Flexible Work Environment
          • Available to full-time employees

          Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

          We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

          Posted Pay Range

          The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

          Posted Salary Range: USD $71,150.00 - USD $101,225.00 /Yr.
          #J-18808-Ljbffr

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