Head of Digital Technologies

3 weeks ago


Islamabad, Islamabad, Pakistan Zong CMPak Ltd Full time

Department & Function: Digital Technologies

Position: Head of Digital Technologies Department

Location: Islamabad

Reporting to: CTO

Job Type: Permanent

Job Purpose:

  • The Head of Digital Technologies will lead the company's digital intelligence transformation, ensuring the seamless development, integration, and operation of AI, Big Data, and enterprise applications. This role is responsible for building and managing internal and external applications, strengthening the company's capability ecosystem, modernizing infrastructure and platforms, and ensuring efficient business operations, data governance, and software development excellence. The ideal candidate will drive AI-driven automation, digital intelligence adoption, and strategic technology partnerships to enable business growth and operational excellence

Job Responsibilities:

  • Application Development & Digital Intelligence Integration
  • Lead the development of enterprise applications for Management Systems, HR, Supply Chain, Network Operations, and other business units.
  • Drive customer-facing digital solutions to enhance marketing products, campaigns, sales channels, and network services using AI and data analytics.
  • Integrate AI, Machine Learning, and automation to enhance customer engagement, accelerate time to market, and enable data-driven decision-making.
  • Ensure scalable, high-performance architectures to support evolving business needs.
  • Capability Set & Future Ecosystem Development
  • Define and evolve the company's digital capability matrix, ensuring alignment with CMCC, industry trends, and technology partners.
  • Continuously assess and refine technology capabilities, identifying areas for expansion, optimization, or decommissioning based on business needs.
  • Establish strategic partnerships with technology providers, startups, and research institutions to enhance AI, Big Data, and enterprise applications.
  • Lead cross-functional collaboration to ensure digital investments align with long-term business goals.
  • Infrastructure & Platform Development
  • Design and implement scalable digital infrastructure, including platforms, databases, and data management systems to support AI and data-driven operations.
  • Ensure data accessibility, security, and governance to enable seamless analytics and intelligence-driven processes.
  • Modernize enterprise IT systems, ensuring compatibility with AI-driven analytics, automation, and business intelligence.
  • Business Operations & Application Support
  • Manage and optimize business-critical applications, ensuring high availability, security, and operational efficiency.
  • Oversee Oracle ERP system operations, ensuring seamless integration with finance, supply chain, and operational workflows.
  • Embed AI and digital intelligence into operations to enhance efficiency, automation, and cost control.
  • Core Digital Foundations
  • Oversee software development teams, ensuring agile delivery, system stability, and continuous improvements.
  • Implement robust data governance frameworks, ensuring compliance, security, and data integrity.
  • Drive AI and Big Data strategies, leveraging data-driven insights to enhance automation, business intelligence, and operational performance.
  • Foster a culture of innovation, continuous learning, and collaboration across digital technology teams

Experience:

Minimum Experience: 8 years. or Above and 10 years or above for Director level.

Education:

Minimum of bachelor's degree in Computer Science, IT, AI, Data Science or related domains. Shall preferably have relevant experience in Artificial Intelligence

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