Call Center Specialist

3 weeks ago


Lahore, Punjab, Pakistan Orient Biz Tech Full time

Direct message the job poster from Orient Biz Tech

Company Description

Welcome to Orient Biz Tech, a dynamic fusion of innovation and efficiency. As a digital marketing and BPO firm, we specialize in crafting tailored strategies to amplify your online presence and streamline your business processes. Our dedicated team is committed to providing personalized solutions to ensure every client thrives in the digital landscape. Partner with us for strategic growth, where your success is our priority.

Role Description

This is a full-time on-site role for a Call Center Specialist located in Lahore. The Call Center Specialist will be responsible for managing inbound and outbound calls, providing exceptional customer support, resolving customer inquiries, and ensuring customer satisfaction. The specialist will also be required to maintain accurate records, adhere to company policies, and collaborate with team members to improve service quality.

Qualifications
  • Customer Support, Customer Service, and Contact Centers experience
  • Strong Communication skills
  • Computer Literacy
  • Excellent problem-solving abilities
  • Ability to work efficiently in a fast-paced environment
  • Previous experience in a similar role is a plus
Additional Information
  • Seniority level: Entry level
  • Employment type: Full-time
  • Industries: IT Services and IT Consulting

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