Procurement & Vendor Specialist

2 weeks ago


Lahore, Punjab, Pakistan Prime System Solutions Full time

Summary:

The Procurement & Vendor Specialist is responsible for responding to our customers' product requests with accuracy, timeliness, and an understanding of the company's standards. As a key member of the team, the Procurement & Vendor Specialist will be responsible for supporting the business in a variety of activities. These include order processing, communication, invoicing, and administration. Your keys to success will be to develop a rapport with Microsoft, process orders quickly and accurately, drive repeat business, troubleshoot roadblocks, and deliver excellent overall service.

Responsibilities:

  1. Facilitate and maintain a viable, positive relationship with Vendors.
  2. Manage and maintain our partner level with Vendors.
  3. Maximize MDF to support our Marketing development.
  4. Discover, track, and report changes to the partner programs.
  5. Discover, track, and report changes to Microsoft and other vendors' products.
  6. Attend monthly meetings with our Microsoft account manager.
  7. Track the value of the Microsoft partner program and synergies during an acquisition.
  8. Maintain product listing in our ERP system.
  9. Manage Microsoft NCE/CSP renewals.
  10. Manage net new Microsoft subscription setup, tenancy creation, and termination.
  11. Track and audit Microsoft tenancy activities.
  12. Assist in Microsoft monthly reconciliation.
  13. Manage and update clients' Microsoft CSP/NCE agreements.
  14. Procure Microsoft Azure reserved instance and Software Assurance renewals.
  15. Be the POC for large scale domain transfer projects.
  16. Escalate vendor grievances as needed.
  17. Prepare purchase orders and sales orders in our ERP system.

Additional Responsibilities:

  1. Collaborate across all departments to maximize overall client satisfaction.
  2. Maintain an in-depth knowledge of the products and services that we offer.
  3. Maintain accurate and up-to-date documentation through the change management processes.
  4. Document internal processes and procedures related to duties and responsibilities.
  5. Attend training & team meetings as required.
  6. Ongoing improvements to Microsoft CSP/NCE Processes.
  7. Job shadow other team members to ensure the ability to provide coverage for other team members.
  8. Additional duties as required.

Education Requirements, Skills, and Knowledge:

3 years experience in IT Procurement

  1. General understanding of SMB networks and what their needs are.
  2. Proficient with general office applications.
  3. Process-driven and attention to detail: accuracy in performing procurement responsibilities.
  4. Strong organizational, presentation, and customer service skills.
  5. Skill in preparing written communications and materials.
  6. Ability to multi-task and adapt to changes quickly.
  7. Self-motivated with the ability to work in a fast-moving environment.
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