Analyst, Trade Operations

Create awareness and understanding of the Group's business strategy and model appropriate to the relevant unit. Keep yourself updated with the Regulatory and Group policies.

• Process transactions received on a daily basis, ensuring efficient checking and input of all required data involved in trade transactions.
• Perform End of Day (EOD) daily reconciliation, guaranteeing accurate and timely reports are extracted properly.
• Achieve set productivity targets (efficiency, accuracy, etc.) and processing turnaround standards within own area of responsibility.
• Maintain awareness and full compliance with all rules, regulations, policies, guidelines, procedures, practices, and the code of conduct imposed by the Company/Group.
• Report all suspicious transactions, including Red-Flag alerts, to Anti-Money Laundering approvers.
• Stay informed about existing and potential customers and their businesses.
• Maintain close and cordial relationships with internal units to facilitate solutions to customer inquiries/problems and tailor solutions for specific customer requests.
• Manage and administer the daily operations of the team to maximize productivity and ensure high-quality services to customers, utilizing a range of products and services to enhance profitability.
• Supervise day-to-day processing and delivery of trade services relevant to the assigned team, adhering to service standards.
• Review existing practices and identify gaps for improvement in accuracy and efficiency.
• Maintain Error Logs for the unit and socialize with the team and Head of Trade Operations.
• Assist the Unit Manager in migrating trade practices and quality standards to and from other bank branches.
• Ensure all trade transactions have the necessary approvals before authorization in the system.

We are an international bank, nimble enough to act, big enough for impact. For more than 170 years, we have worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and improve.

We celebrate your unique talents and look forward to the talents you can bring. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good, is achieved by how we each live our valued behaviors.

Working with us, you will see how we value differences and advocate inclusion. Together we:

• Do the right thing: Be assertive, challenge one another, and live with integrity, always putting the client at the center of our actions.
• Never settle: Strive continuously to improve and innovate, keep things simple, and learn from successes and failures.
• Are better together: Be authentic, inclusive, recognize the good in others, and collaborate for long-term success.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.

• Core bank funding for retirement savings, medical, and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off: Including annual leave, parental/maternity (20 weeks), sabbatical (up to 12 months), and volunteering leave (3 days), with a minimum of 30 days of combined annual and public holidays.
• Flexible working: Options based on home and office locations, with adaptable patterns.
• Proactive wellbeing support: Via Unmind, development courses, Employee Assistance Programme, mental health first-aiders, and self-help tools.
• A culture of continuous learning: Opportunities to reskill and upskill through various learning platforms.
• An inclusive and values-driven organization: Embracing diversity, ensuring respect, and enabling everyone to reach their full potential.