chat representative

4 weeks ago

Karachi, Sindh, Pakistan AdCorp Full time

AdCorp is a leading IT company dedicated to delivering top-notch technology solutions and fostering strong, lasting relationships with both clients and employees. Our goal is to empower organizations to achieve exceptional growth and success. With a team of experienced professionals, we focus on customer satisfaction by consistently providing expert services and reliable support.

We offer a comprehensive range of services, including custom software development, IT consulting, and cloud-based solutions. Our mission is to help businesses enhance their technology infrastructure, improve operational efficiency, and turn challenges into opportunities through innovative, customized IT solutions.

Position: Chat-Based Sales Executive

Role Summary

AdCorp is seeking a Chat-Based Sales Executive to manage and drive sales through platforms such as Twitch, Twitter, and Discord. The ideal candidate will engage with potential clients through chat-based communication, understand their needs, and recommend suitable products or services. This role demands excellent communication skills, the ability to handle multiple conversations at once, and a results-driven approach.

Key Responsibilities

  • Develop and execute effective sales strategies to achieve and exceed sales targets
  • Engage with customers via chat platforms (Twitch, Twitter, Discord) to understand their needs and provide product recommendations
  • Build and maintain strong client relationships through consistent and professional communication
  • Provide exceptional customer support throughout the sales process
  • Maintain detailed and accurate logs of all customer interactions
  • Collaborate with the marketing team to create promotional materials and campaigns

Required Qualifications

  • Strong written and verbal communication skills
  • Proven experience in sales and customer relationship management
  • Familiarity with Twitch, Twitter, and Discord platforms
  • Ability to multitask and manage several chat conversations simultaneously
  • Excellent organizational and time management skills
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Self-motivated with strong problem-solving abilities and a customer-focused mindset
  • Prior experience in a chat-based sales or customer service role is an advantage

Note: All candidates are required to have a good command of the English language. Since English is our main mode of communication both internally and with clients strong English skills are essential for success at AdCorp

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time

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