Payroll Operations Lead
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We are an emerging business consulting company providing services to industry-leading clientele in North America, Europe, and the Middle East.
We have a multidisciplinary service portfolio catering to 19 clients across 3 continents including market leaders in the Telecom, Healthcare, Insurance, Energy, Food, and Real Estate industries.
Job Description
Job Title: US Payroll Operations
Job Type: Full-time
About the Role:
We are looking for a Payroll Operations (US) professional to oversee day-to-day payroll operations for a US-based retail and restaurant chain. In this role, you will help manage multi-state payroll processing, support tax and compliance activities, and work closely with the client’s finance team using ADP.
Key Responsibilities:
- Support end-to-end multi-state payroll processing for a large hourly and salaried workforce on bi-weekly cycles.
- Assist with processing of bonuses and incentive payouts, helping ensure accurate calculations and timely disbursement.
- Support payroll tax filings, reconciliations, and year-end activities such as W-2 preparation.
- Assist in research ing and responding to payroll-related discrepancies and routine tax agency correspondence.
- Help monitor payroll practices for alignment with federal, state, and local wage and hour requirements.
- Collaborate with the client’s HR and Finance teams on pay roll-related audits and process improvements.
- Act as a point of contact for payroll questions from employees and location managers.
- Support payroll system administration and assist with ADP-related updates or transitions as needed.
Requirements
Requirements:
- 3–5years of payroll processing experience.
- Experience processing multi-state, high-volume payroll for both hourly and salaried employees.
- Strong attention to detail with the ability to manage payroll deadlines in a fast-paced environment.
- Good working knowledge of Excel for reporting and reconciliation tasks.
- Clear written and spoken English for client communication.
Preferred Skills:
- Prior experience in a BPO, staffing, or shared services payroll environment.
- Hands-on working experience with ADP (any ADP platform – Workforce Now, Vantage, or similar).
- Exposure to multi-location or multi-entity payroll setups.
- Familiarity with payroll tax compliance basics.
Shift Time:
Monday toFriday
7:00 AMto 4:00 PM Central Standard Time (CST)
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