Restaurant Floor Manager

1 day ago


Islamabad, Islamabad, Pakistan Gloria Jeans Coffee Full time

Proven experience of 3 to 5 years in a supervisory or managerial role within the restaurant industry.

Knowledge of restaurant operations, customer service, and food safety regulations.

Job Specification

Customer Satisfaction: Ensure an outstanding dining experience for guests by maintaining high standards of service quality, addressing customer concerns promptly, and creating a welcoming atmosphere.

Floor Management: Efficiently manage seating arrangements, handle reservations, and oversee the flow of guests to optimize restaurant capacity while maintaining a pleasant environment.

Quality Control: Monitor food presentation, portion control, and overall quality to uphold the restaurant's reputation for excellence.

Collaboration: Coordinate effectively with kitchen staff, bartenders, and other team members to ensure seamless communication and collaboration between the front and back of the house.

Inventory Management: Assist in managing inventory levels for front-of-house supplies, such as cutlery, glassware, and cleaning materials and necessary raw material to support daily operations.

Compliance: Ensure compliance with health and safety regulations, sanitation guidelines, and restaurant policies to maintain a safe and clean environment for staff and customers.

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